AnyConnect The HTTP response code from the secure gateway is 401
Windows 10 AnyConnect 4.10.01075 can not connect with error, window event log show "The HTTP response code from the secure gateway is 401, Other error, HTTP/1.1 401 Unauthorized, X-Reason: Other error" after the step "Retrieving device details from cache".
Most users are no problem on connection even if use same version 10 anyconnect, this problem only happen on our vender which their company upgrade anyconnect to version 10 recently, however this pc connect to other VPN without issue, do you know anything else can cause problem?
Guided workflow allows for automated troubleshooting cases (non-RMA) and RMA creation process for Service Requests (SR) opened for Cisco products.
Less troubleshooting - the IRE (Intelligent RMA Experience) Prediction Engine does ...
1. Asset Recovery EMEAR - Scope2. Cisco Returns Portal – Quick Overview3. Update your RMA – Options and Walkthrough4. POWR Tool and How to Return - Quick guide and Scenarios5. Returned but not closed - Frequent Scenarios6. I cannot return my faulty part. ...
Full analysis if the problem
The root cause behind this problem is the delay in sync between CUCM and CCX.
CCX and CUCM has an automated sync mechanism which might vary from 5 - 10 minutes based on various parameters.
Also there is an option to sync...