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1980
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5
Helpful
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Audio delay for incoming calls to Jabber iPhone CSCuy89100

norbert alig
Level 1
Level 1

Hi all,

Has somebody found some kind of workaround here?

Kind regards,

Norbert

Symptom:
Jabber iPhone users cannot hear the first 2-3 seconds of audio after the call is answered.

Conditions:
1.Jabber iPhone is connected via MRA.
2.User receives a call on Jabber iPhone and answers it.
2 Replies 2

atchisonT
Level 1
Level 1

We are experiencing this issue as well.

 

Opened a TAC case, and am working on it right now.

 

Did they simply tell you "it's a bug, wait until the next firmware update?" Is trying to solve this a waste of time?

 

 

A_
Level 1
Level 1

What's with this case? It says that it's fixed but that's not true. We still have this problem with Cisco Jabber 12.0 and UC 11.5(SU4) environment.