Bug Status : Terminated - what does terminated mean?

[lraman]

Please clarify on what 'Terminated' status of a bug means

Thanks!

[Shu Jing Wang]

Hi, you can refer to https://www.cisco.com/c/en/us/support/web/tools/bst/bsthelp/index.html?dtid=osscdc000283#sort

TERMINATED: A decision was made not to fix the bug.

[cae_technology]

What are possible reasons refusing to fix a bug? How does that make sense?

And what to do if a bug is terminated + no workaround + no fixed version + no known version?

Would you upgrade in such a case? theres no guarantee it will fix it, could make it worse

[Ramblin Tech]

If you are asking about a specific defect, then it is best to ask your account team why it was terminated to get the answer for that particular bug. 

If you are asking a general question about why a bug would be terminated, then there can be a number of reasons. Development Engineers (DEs) perform a root cause analysis on the reported bug, after which a decision can be made to terminate it. It could be because that it cannot be reproduced, or that its trigger is an unsupported software or hardware configuration. What if the bug only exists in software throttles that are past End-of-Engineering, why keep the bug open if it will never be fixed? 

A specific bug will have a specified reason as to why efforts to fix it have been terminated; Sales SEs or TAC engineers can see the DEs’ reason in the CDETS notes.

[josimaru85]

Hi [Student's Name],

When a bug is marked as "Terminated," it typically means that the bug report has been closed or stopped for some reason. It doesn't necessarily imply that the bug was fixed. Here are a few common scenarios for this status:

1. The bug is no longer relevant: This could be because the bug relates to an outdated feature or functionality.

2. The bug is invalid: If the report was found to be inaccurate or the described behavior is actually expected.

3. The bug is low priority: Sometimes, bugs are terminated because they don't have a significant impact and won't be fixed.

In essence, the status "Terminated" signifies that the issue is considered resolved or closed, even though it may not have been directly addressed or fixed.

Hope this helps! Let me know if you need further clarification.

Best regards,
Josimar Caitano Josinfo
(CCIE / Instrutor Cisco / Trading Floor)