Cisco 2960X-48LPS-L crash

[guest-user-test]

Hello

After the OS update, the following message appears at startup switch .  guide me please. Thanks

[Leo Laohoo]

switch: boot c2960x-universalk9-mz.152-3.E1.bin

This command is invalid because the filename is NOT found in the root directory. 

Can you post the output to the command "dir flash:c2960x-universalk9-mz.152-3.E1"?

Try a different IOS version.

[guest-user-test]

thank for help

but

i download c2960x-universalk9-tar.152-4.E1.tar from Cisco Site

Next Checksum MD5 And SHA512 In the cisco Site With Application is ok

Next formated the flash cisco Switch

Next Copy c2960x-universalk9-tar.152-4.E1.tar To USB Flash

Next Use Command  Archive Download-sw /Overwite Usbflash01:/c2960x-universalk9-tar.152-4.E1.tar

The Tar File Extract And setup In Switch But After Boot This Fail Is Show

Thanks for help me

[Leo Laohoo]

Try a different IOS other than 15.2(4)E1.  Could be an IOS fault.  

IF there is a stacking module attacked, remove it and try rebooting it again.

[guest-user-test]

not any stacking module attacked

switch its new and do not working

[guest-user-test]

i try with other os details:

15.2(4)E1       boot fail

15.2(3)E3       good boot     no problem

15.2(2)E4       good boot     no problem   ( Suggested Cisco)

[Leo Laohoo]

Raise a Cisco TAC Case so TAC can determine the cause of the potential software bug.