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Cisco 2960x stuck UPGRADE

Switch 2960x-48LPS-L

Upgrade firmware c2960x-universalk9-mz.152-4.E6.bin

 

 ''crashed at boot after upgrade''

 

10 Replies 10


FIPS: Flash Key Check : Begin
FIPS: Flash Key Check : End, Not Found, FIPS Mode Not Enabled

POST: MA BIST : Begin
POST: MA BIST : End, Status Passed

POST: TCAM BIST : Begin
POST: TCAM BIST : End, Status Passed

POST: ACT2 Authentication : Begin
POST: ACT2 Authentication : End, Status Passed
extracting front_end/front_end_ucode_info (43 bytes)
Software version is different so extracting
the whole bundle

extracting ucode_info (76 bytes)
front_end/ (directory)
extracting front_end/fe_type_9 (81125 bytes)
extracting front_end/front_end_ucode_info (43 bytes)

Front-end Microcode IMG MGR: Installed 1 image(s) in cache:

Front-end Microcode IMG MGR: found microcode images for 1 devices.
Image for front-end 0: flash:/front_end_ucode_cache/ucode.0

Front-end Microcode IMG MGR: Preparing to program device microcode...
Front-end Microcode IMG MGR: Preparing to program device[0]...28824 bytes.
Front-end Microcode IMG MGR: Programming device 0...rrrrrrwssssssss
% Front-end Microcode IMG MGR: address 0, PROGRAM failed


% Front-end Microcode IMG MGR: unable to program device: 0
% Front-end Microcode IMG MGR: malformed microcode cache
Waiting for Stack Master Election...
POST: Thermal, Fan Tests : Begin▒

Hard reboot required: PULL the power cable and do not use the "reload" command.

Did not work!!!

Hi, do you have already cjeck this post:

https://community.cisco.com/t5/cisco-bug-discussions/2960x-stuck-at-post/td-p/3394348

 

What IOS version is used? Do you have update the IOS? If yes, can you do a rollback?

 

Regards.

Test firmware

c2960x-universalk9-tar.150-2a.EX5
c2960x-universalk9-mz.152-6.E2
c2960x-universalk9-mz.152-6.E1
c2960x-universalk9-mz.152-5.E
c2960x-universalk9-mz.152-4.E
c2960x-universalk9-mz.152-2.E7
c2960x-universalk9-mz.152-2.E3
c2960x-universalk9-mz.150-2.EX5
c2960s-universalk9-mz.150-1.SE1
c2960-lanlitek9-mz.122-55.SE6
c2960x-universalk9-mz.152-4.E6

Without solution!!!!

Wow, can you open a TAC?

Does not have!!!!

I had the same issue when i wanted to upgrade from firmware 150-2.EX5 to 152-6.E2.

This is my workaround:

  • copy new firmware to flash
  • delete old firmware from flash
  • reboot to password recovery (make sure password recovery enabled)
  • flash_init
  • dir flash0:
  • boot flash0:/c2960x-universalk9-mz.152-6.E2.bin

After this procedure some of our switches can boot with the new firmware right away, some other switches needed one reboot if boot stucked again.

I could upgrade all of my switch with this workaround.

 

Did not work!

 

Good afternoon I'm with this same problem when updating the 2960x this caught, the led syst is blinking and when accessing this via console it comes as a switch: and I can not do anything, somebody can help me to solve this problem,

as some options that I see already posted I can not do anything because this way I can not enter the privileged mode.

 


 

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