What is the colour of the system LED?
The manual says:
System LED—(Green) Lights steady when the switch is powered on, and flashes when booting, performing self tests, and acquiring an IP address. If the LED flashes Amber, the switch has detected a hardware failure.
What IP is configured on your PC? Are you trying to access default IP 192.168.1.254?
To access the switch by using the web-based interface, you must know the IP address the switch is using. The switch uses the factory default IP address of 192.168.1.254 by default. When the switch is using the factory default IP address, the System LED flashes continuously. When the switch is using a DHCP server-assigned IP address or an administrator has configured a static IP address, the System LED is on solid (DHCP is enabled by default).
Can you access to other devices using console cable? Just to check if your serial port works right?
Check serial config according to these setting:
Configure the utility with the following parameters: • 115200 bits per second (with release 1.2.5 of the firmware, autobaud detection is enabled by default, so the switch should detect the speed after you press Enter).
• 8 data bits • no parity • 1 stop bit • no flow control
If nothings work you can try to open an RMA using STAC.
Regards.
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