Cisco Dialed Number Analyzer service is not start

[dsobrinho]

Hi team,

Version: CUCM 11.5.1.13032-4

We have problem with Cisco Dialed Number Analyzer service it not starting.

Status :

Deactivate both the DNA services

Activate "Cisco Dialed Number Analyzer Server" service firs

Then Activate "Cisco Dialed Number Analyzer" service

Best regards,
Daniel Sobrinho

[Pavel Stulik · Accepted solution]

Hello Daniel,

I have encountered the same problem and I think it is a bug.

Cisco Bug: CSCvd52821 - Dialed Number Analyzer service will not start in CUCM 11.5(1)

Last Modified

Jul 20, 2017

Product

Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1.13032.4)

Description (partial)

Symptom:
"Cisco Dialed Number Analyzer" service will not start.

Conditions:
Running 11.5 or later.

[stewart1126]

I am having this same issue, but I got both services to start, but when I tried to go to the Dialed Number Analyzer page I keep getting 404 not found /dna/. Have any of you had this issue?