Can someone let me know if there is a language pack that includes Vietnamese for UCCX or do I just need to create a custom language in UCCX? I am creating a multi-language script for a customer that has a requirement for Vietnamese.
Deepak,
Do you know if this will ever be in the roadmap? I know that on the CJP it is able to perform this function. We have a customer with UCCX 11.6 looking for this functionality.
I am having this same issue, but I got both services to start, but when I tried to go to the Dialed Number Analyzer page I keep getting 404 not found /dna/. Have any of you had this issue?
Thanks Slavik,
So since there are no system prompts if I want to do a wait time on the script I would need them to record the numbers and add a variable on my script to point to the correct recording correct?