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CSCsq30071 - Unable to recover NME-AIR-WLC after downgrading from 4.1.185.0 to 4.0.2

comtechvs
Level 1
Level 1

I'm having the same problem with my WLC module. In the "Workaround" section it says there should be a recovery image attached somewhere but I can't seem to find where it is or how to download it. Can anyone guide me through please?

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Leo Laohoo
Hall of Fame
Hall of Fame

Try THIS.

Not sure what "THIS" is :) All I see is an empty pane with a yellow notice "Release 7.0.116.0 currently does not have any software available for downloads" on top. Could you please elaborate a bit on what you are trying to say. Thanks.

On the left hand side of the yellow notice, do you see a list of firmware versions?

Yes I do. But those are regular .aes  firmwares. You need working NME-AIR-WLC to install them. But mine crashed, it doesn't boot properly. That's why I need a recovery (helper) image to be able to install main through the CLI

Ok, you may need to contact TAC and they'll provide step-by-step instructions on how to re-install the firmware using GRUB.