I'm trying to find out the "Customer Reported" info on the above listed bug which
is now available via BST searches, however this bug is shown as hidden via BST;
Information contained within bug ID CSCtr59602 is available only to Cisco employees.
This does not seen right as it is fully visible via BTK and even referenced in this link;
A colleague of mine needs this information to judge the occurrence level of this issue
Thanks for all your help here!
This bug is indeed released and should be visible in BST as it is in BTK. There is a bug in BST in which a null value field is being picked up and does not function as expected for specific bugs. This will be fixed with our GA release on April the 6th.
For what type of "Customer Reported" Information are you searching? Let me know and I will see if I can find you some answers.
Thanks for getting back to me here at our "new" location
The customer reported information is how many customers have reported this issue to Cisco TAC
as in the example below (in RED);
Rate this bug description
Current description rating:
9.0(0.95010.1), 8.6(1.98000.99), 8.6(1.98000.43)
8.6(1.95020.1), 8.6(1.10000.43), 8.6(1.10000.1)
8.6(0.99981.2), 8.6(0.98000.8), 8.6(0.98000.26)
Cisco Unified Communications Manager (CallManager)
1 - catastrophic