The below steps fixed the issue:
On the Cisco Unified Attendant Console Advanced Server
Start the SQL Configuration Manager utility.
A. In the utility, choose Network Configuration and make sure that TCP/IP and Named Pipes
connections are enabled.
B. Then restart SQL for the changes to take effect.
https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuaca/11_0_1/troubleshooting/CUACA110102TSG.pdf
Regards
Chrysostomos
Please rate all useful posts
Regards
Chrysostomos
""The Most Successful People Are Those Who Are Good At Plan B""
