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CSCus38877 - DX80 touch screen is unresponsive - 4

jtaveras914
Level 1
Level 1

‎10-19-2017 02:36 PM - edited ‎03-20-2019 09:38 PM

seems like a lot of these are bad, i have the same issue with a unit 2 months out of the box, maybe cisco needs to recall or send us a new one even after the warranty is over. 

12 people had this problem
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vince.young
Level 1
Level 1

‎04-30-2019 12:43 PM

Hi All,

 

Any updates here please? Are there any CLI commands to either reset touch screen re-calibration or reset? I have 3 with similar issues. Either touch screen dead or unresponsive touch or touch registers in wrong area. 

 

Saw the bug report but the workaround didn't help. 

 

Any help is appreciated. 

 

Vince

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