CSCut90593 - 2960X crash during boot up with Error ASIC/PHY POST failed - 7
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09-11-2020 02:54 AM
Hello, I have a Cisco ws-2960x-48tl-s switch. I am trying the iOS update from "c2960x-universalk9-mz.150-2.EX5.bin" to new versions and I getting this error:
...
POST: PortASIC Port Loopback Tests : Begin
POST: Failed PortPhyLoopback Packet Test asic_index 1 port_hardware_index 21
POST: PortASIC Port Loopback Tests : End, Status Failed
Error: ASIC/PHY POST failed. Cannot continue
%Software-forced reload
...
The result is the same even though I tried the suggested solutions(update suggested iOS versions for this bug, hard reset etc.).
Any other suggestions?
Thanks.
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09-11-2020 03:35 AM
Cold Reboot: Pull the power cable.
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09-13-2020 09:46 PM
Hello Leo, I disconnected and reconnected the power cable on the device but it has not changed, i keep getting the same error.
Is there a specific time to disconnect the cable, like during post tests or before post?
