Buy or Renew
Buy or Renew
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
3636
Views
10
Helpful
10
Replies

CSCuz11169 - High memory utilization observed on catalyst 3650%2F3850

miller-p
Level 1
Level 1

‎01-02-2018 12:44 PM - edited ‎03-20-2019 09:47 PM

Can anyone confirm the fixed release in 16.3.x?

The DDTS Bug notes state 16.3.1, but also say 16.3.1 is affected.

The release notes state 16.3.1 and 16.3.2 resolve this caveat.  However, I think I'm seeing this caveat in 16.3.3.

 

Thanks in advance.

2 people had this problem
Labels:
0 Helpful
10 Replies 10

Leo Laohoo
Hall of Fame
Hall of Fame

‎01-02-2018 02:14 PM

Unless there is an urgent need to, I'd avoid 16.X.
0 Helpful

miller-p
Level 1
Level 1
In response to Leo Laohoo

‎01-02-2018 02:22 PM

Agreed. However, I need to run 16.x to meet design requirements.
0 Helpful

Leo Laohoo
Hall of Fame
Hall of Fame
In response to miller-p

‎01-02-2018 03:30 PM

@miller-p wrote:
However, I need to run 16.x to meet design requirements.

Ok, then look for an IOS-XE version that doesn't end with .0, .1, or .2.  Look for something with a higher "suffix" number.  This means that the train is being "fixed" or updated.  

0 Helpful

andrey_babkin
Level 1
Level 1

‎01-05-2018 03:27 PM

Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 52 WS-C3650-48TD 16.3.3 CAT3K_CAA-UNIVERSALK9 INSTALL
2 28 WS-C3650-24TD 16.3.3 CAT3K_CAA-UNIVERSALK9 INSTALL
3 52 WS-C3650-48PD 16.3.3 CAT3K_CAA-UNIVERSALK9 INSTALL
4 52 WS-C3650-48PD 16.3.3 CAT3K_CAA-UNIVERSALK9 INSTALL

 sho switch stack-bandwidth
                   Stack       Current
Switch#   Role     Bandwidth   State
------------------------------------------------------------
*1       Active    160G        Ready
 2       Standby   160G        Ready
 3       Member    160G        Ready
 4       Member    160G        Ready

 

show platform software status control-processor
1-RP0: online, statistics updated 8 seconds ago
Load Average: healthy
1-Min: 0.98, status: healthy, under 5.00
5-Min: 0.94, status: healthy, under 5.00
15-Min: 0.84, status: healthy, under 5.00
Memory (kb): healthy
Total: 3958932
Used: 3299124 (83%), status: healthy
Free: 659808 (17%)
Committed: 3894864 (98%), over 95%
Per-core Statistics
CPU0: CPU Utilization (percentage of time spent)
User: 8.39, System: 2.89, Nice: 0.00, Idle: 88.51
IRQ: 0.00, SIRQ: 0.19, IOwait: 0.00
CPU1: CPU Utilization (percentage of time spent)
User: 6.80, System: 2.70, Nice: 0.00, Idle: 90.50
IRQ: 0.00, SIRQ: 0.00, IOwait: 0.00
CPU2: CPU Utilization (percentage of time spent)
User: 7.60, System: 1.90, Nice: 0.00, Idle: 90.50
IRQ: 0.00, SIRQ: 0.00, IOwait: 0.00
CPU3: CPU Utilization (percentage of time spent)
User: 7.79, System: 2.09, Nice: 0.00, Idle: 90.10
IRQ: 0.00, SIRQ: 0.00, IOwait: 0.00

2-RP0: unknown, statistics updated 4 seconds ago
Load Average: healthy
1-Min: 0.33, status: healthy, under 5.00
5-Min: 0.43, status: healthy, under 5.00
15-Min: 0.46, status: healthy, under 5.00
Memory (kb): healthy
Total: 3958932
Used: 3186676 (80%), status: healthy
Free: 772256 (20%)
Committed: 3853292 (97%), over 95%
Per-core Statistics
CPU0: CPU Utilization (percentage of time spent)
User: 4.60, System: 2.30, Nice: 0.00, Idle: 92.99
IRQ: 0.00, SIRQ: 0.10, IOwait: 0.00
CPU1: CPU Utilization (percentage of time spent)
User: 6.10, System: 1.80, Nice: 0.00, Idle: 92.09
IRQ: 0.00, SIRQ: 0.00, IOwait: 0.00
CPU2: CPU Utilization (percentage of time spent)
User: 4.30, System: 1.70, Nice: 0.00, Idle: 94.00
IRQ: 0.00, SIRQ: 0.00, IOwait: 0.00
CPU3: CPU Utilization (percentage of time spent)
User: 5.29, System: 1.79, Nice: 0.00, Idle: 92.80
IRQ: 0.00, SIRQ: 0.09, IOwait: 0.00

3-RP0: unknown, statistics updated 6 seconds ago
Load Average: healthy
1-Min: 0.22, status: healthy, under 5.00
5-Min: 0.26, status: healthy, under 5.00
15-Min: 0.30, status: healthy, under 5.00
Memory (kb): healthy
Total: 3958932
Used: 1364940 (34%), status: healthy
Free: 2593992 (66%)
Committed: 1562800 (39%), under 95%
Per-core Statistics
CPU0: CPU Utilization (percentage of time spent)
User: 4.69, System: 1.39, Nice: 0.00, Idle: 93.80
IRQ: 0.00, SIRQ: 0.09, IOwait: 0.00
CPU1: CPU Utilization (percentage of time spent)
User: 3.69, System: 1.09, Nice: 0.00, Idle: 95.20
IRQ: 0.00, SIRQ: 0.00, IOwait: 0.00
CPU2: CPU Utilization (percentage of time spent)
User: 4.19, System: 1.19, Nice: 0.00, Idle: 94.60
IRQ: 0.00, SIRQ: 0.00, IOwait: 0.00
CPU3: CPU Utilization (percentage of time spent)
User: 4.40, System: 1.10, Nice: 0.00, Idle: 94.40
IRQ: 0.00, SIRQ: 0.10, IOwait: 0.00

4-RP0: unknown, statistics updated 1 seconds ago
Load Average: healthy
1-Min: 0.43, status: healthy, under 5.00
5-Min: 0.35, status: healthy, under 5.00
15-Min: 0.33, status: healthy, under 5.00
Memory (kb): healthy
Total: 3958932
Used: 1375756 (35%), status: healthy
Free: 2583176 (65%)
Committed: 1577320 (40%), under 95%
Per-core Statistics
CPU0: CPU Utilization (percentage of time spent)
User: 6.90, System: 0.90, Nice: 0.00, Idle: 92.20
IRQ: 0.00, SIRQ: 0.00, IOwait: 0.00
CPU1: CPU Utilization (percentage of time spent)
User: 3.30, System: 1.70, Nice: 0.00, Idle: 95.00
IRQ: 0.00, SIRQ: 0.00, IOwait: 0.00
CPU2: CPU Utilization (percentage of time spent)
User: 4.10, System: 2.50, Nice: 0.00, Idle: 93.40
IRQ: 0.00, SIRQ: 0.00, IOwait: 0.00
CPU3: CPU Utilization (percentage of time spent)
User: 2.99, System: 1.29, Nice: 0.00, Idle: 95.60
IRQ: 0.00, SIRQ: 0.09, IOwait: 0.00

0 Helpful

Leo Laohoo
Hall of Fame
Hall of Fame
In response to andrey_babkin

‎01-05-2018 04:01 PM

Geez. That's still high.
However, give it a few days for the stack to "calm down".
0 Helpful

robertomuro1
Level 1
Level 1

‎03-13-2018 04:41 PM

Looks like something triggers this,  I have 5 additional stacks running on this same version and memory looks a little bit high but reports as healthy.

 

 

 

Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 56 WS-C3850-48T 16.3.3 CAT3K_CAA-UNIVERSALK9 INSTALL
2 56 WS-C3850-48T 16.3.3 CAT3K_CAA-UNIVERSALK9 INSTALL
3 56 WS-C3850-48T 16.3.3 CAT3K_CAA-UNIVERSALK9 INSTALL

 

Mar 13 18:04:10 CDT: %PLATFORM-3-ELEMENT_CRITICAL:Switch 1 R0/0: smand: 3/RP/0: Used Memory value 98% exceeds critical level 95%
Mar 13 18:14:20 CDT: %PLATFORM-3-ELEMENT_CRITICAL:Switch 1 R0/0: smand: 3/RP/0: Used Memory value 98% exceeds critical level 95%
Mar 13 18:24:30 CDT: %PLATFORM-3-ELEMENT_CRITICAL:Switch 1 R0/0: smand: 3/RP/0: Used Memory value 98% exceeds critical level 95%

 

3-RP0: unknown, statistics updated 5 seconds ago
Load Average: healthy
1-Min: 0.42, status: healthy, under 5.00
5-Min: 0.42, status: healthy, under 5.00
15-Min: 0.43, status: healthy, under 5.00
Memory (kb): critical
Total: 3958928
Used: 3870652 (98%), status: critical
Free: 88276 (2%)
Committed: 4701140 (119%), over 99%
Per-core Statistics

0 Helpful

scottlikecisco
Level 1
Level 1

‎10-02-2018 07:00 AM

We experienced this issue as well while running 16.3.5b code, we upgraded to 16.3.6 which is the current starred release code and so far the memory looks good. We are running stacks of 7-8 switches per stack.

StevenLaSalle
Level 1
Level 1
In response to scottlikecisco

‎11-27-2018 05:39 AM

We are experiencing this issue while running 16.3.6........

Anyone else having this issue?

%PLATFORM-3-ELEMENT_CRITICAL:Switch 1 R0/0: smand:  1/RP/0: Used Memory value 96% exceeds critical level 95%

0 Helpful

StevenLaSalle
Level 1
Level 1
In response to StevenLaSalle

‎01-11-2019 06:13 AM

After upgrading to version 16.3.7, this issue has been resolved! 

0 Helpful

danielslowry
Level 1
Level 1
In response to scottlikecisco

‎02-05-2019 10:25 AM

We're having the same High Memory on Control Processor issue with 16.5.3b. Have you experienced the problem on 16.3.6?

Customers Also Viewed These Support Documents