CSCvb07277 - JIB4US Partial Reset and recovery modems not pingable

[wangytfamily]

Cisco CBR8, connected to 3.0 Cable Modem, the board will restart from time to time, how to solve it

Jun 7 17:35:07.170 beijing: %USJIB-3-NON_CRIT_INTR: C1/0: cdman: US-JIB device Non-Critical [J4US Interrupt Received: [GLOBAL][HiPri]:Partial Reset Start count 89 ]
Jun 7 17:35:07.172 beijing: %IOSXE-3-PLATFORM: CLC1: cdman: JIb4US MAC is in RECOVERY state
Jun 7 17:35:07.298 beijing: %IOSXE-0-PLATFORM: CLC1: cdman: Jib4US Frag Module Partial Reset

YiRan_CBR8 uptime is 3 years, 37 weeks, 4 days, 8 hours, 23 minutes
Uptime for this control processor is 1 year, 22 weeks, 3 days, 9 hours, 1 minute
System returned to ROM by SSO Switchover at 01:05:17 beijing Thu Jan 11 2024
System restarted at 01:14:42 beijing Thu Jan 11 2024
System image file is "bootflash:cbrsup-universalk9.17.06.01a.SPA.bin"

[Mark Elsen]

  - @wangytfamily              The bug report has Known Fixed Releases

  M.

[wangytfamily]

The problem still exists after upgrading to the specified version. Are there any other solutions?

[Mark Elsen]

  - @wangytfamily  If that happens ,  then you need to contact Cisco's TAC and ask for an explanation,

  M.