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CSCvc83263 - 8821 - No Voicemail notification in home screen

maxkozak1025
Level 1
Level 1

Customer is not getting stutter tone when they receive a message to their 8821 wireless phone

2 Replies 2

Joe Price
Level 1
Level 1

Anyone have anything to add on this?  I don't understand why the 8821 doesn't have the standard red WMI light like every other cisco phone. 

richardking1
Level 1
Level 1

Not only do we not get a stutter dial tone, we only know when there is a voicemail when the light flashes faster. From the main screen under the recents icon you can see the number of missed calls but the voicemails are not showing up. How do you fix this issues?