CSCvc94546 - UCCX Finesse fails to log in agents with error Cannot authenticate with the notification service - 1

[Doug Johnstone]

Has anyone completed a fix for this yet?

Thanks

Doug

[rieda]

Hi,

I got this message also in UCCX 11.6(2) 

It should be fixed in 11.6(1) but appear again in 11.6(2) 

Is there someone around whith the same issue?

I think about to open a TAC case.

Thanks 

Alex

[Casey Dockry]

Did TAC give you a permanent fix? 

[rieda]

First we have to install the latest ES (ES5) - after this we had to test again.

Alex