CSCvd61743 - PIM config restore causes tamnw process and system crash

[Computacenter NS Tech. Support]

Hello,

We had an unexpected reboot on our N9K-C93180YC-EX-24 in version 9.3(3);
The switch restarted without any action on our part.
Searching the SHTECH, I found this information:

----- reset reason for Supervisor-module 1 (from Supervisor in slot 1) ---
1) At 922702 usecs after Wed Jul 17 15:05:21 2024
Reason: Reset triggered due to HA policy of Reset
Service: tamnw hap reset
Version: 9.3(3)

This corresponds to the bug in the subject, how can I confirm it?

Thanks for your help.

Regards,

Jonathan

[marce1000]

  - Because of the  'look alike' ; rest assured it is the same problem ; if you are already beyond a fixed version mentioned in the bug report then contact , TAC . 

 M.

[Computacenter NS Tech. Support]

Thank you for your reply Marce

The problem is that the bug concerns the Cisco product “MDS 9000 NX-OS and SAN-OS Software” and our product is N9K-C93180YC-EX-24 in version 9.3(3).
I don't know if we're in the same situation exactly.
I'd like to check other logs in SH TECH but I don't know what to look for.
I also found this:

Wed Jul 17 15:07:38 2024 (829405 us)
cardcl_af_default. op:0xfffe ev:174 pyldptr:0x0 sz:0

Wed Jul 17 15:07:38 2024 (829388 us)
cardcl_af_default: no handler. op:65534

Wed Jul 17 15:07:38 2024 (829337 us)
cardcl_set_cb_flags: cb_flags:0x100144 or_bits:0x100000

Wed Jul 17 15:07:38 2024 (829316 us)
sysmgrcb_plugin_start_done_msg_consumer. remaining plugins:0

Wed Jul 17 15:07:38 2024 (829201 us)
sysmgrcb_plugin_start_done_msg_consumer: pluginid:1 swid:swid-eth-inseor

Wed Jul 17 15:07:14 2024 (683392 us)
cardcl_af_default. op:0xd31 ev:110 pyldptr:0xf1f531b0 sz:21

Wed Jul 17 15:07:14 2024 (683377 us)
cardcl_af_handle_syncup. arg:0. flags:0x100144

Wed Jul 17 15:07:14 2024 (683363 us)
cardcl_af_handle_syncup: sync3

Wed Jul 17 15:07:14 2024 (683336 us)
cardcl_set_cb_flags: cb_flags:0x100104 or_bits:0x40

Wed Jul 17 15:07:14 2024 (630753 us)
cardcl_af_default. op:0xd32 ev:107 pyldptr:0xf1f582b0 sz:21

Wed Jul 17 15:07:14 2024 (630733 us)
cardcl_af_handle_drvrdy_notification. Matched UUID:369. Seting flags

Wed Jul 17 15:07:14 2024 (630721 us)
cardcl_set_cb_flags: cb_flags:0x100100 or_bits:0x4

Wed Jul 17 15:07:14 2024 (630704 us)
cardcl_af_handle_drvrdy_notification: entry

Wed Jul 17 15:07:14 2024 (626173 us)
cardcl_af_default. op:0xd31 ev:110 pyldptr:0xf1f56db0 sz:21

Wed Jul 17 15:07:14 2024 (626159 us)
cardcl_af_handle_syncup. arg:0. flags:0x100100

Wed Jul 17 15:07:14 2024 (626139 us)
cardcl_af_handle_syncup: default. uuid=369

Wed Jul 17 15:07:14 2024 (443167 us)
cardcl_af_default. op:0xd32 ev:107 pyldptr:0xf1f536b0 sz:21

Wed Jul 17 15:07:14 2024 (443144 us)
cardcl_get_device_priority: ndev:0

Wed Jul 17 15:07:14 2024 (442158 us)
cardcl_set_cb_flags: cb_flags:0x100000 or_bits:0x100

Wed Jul 17 15:07:14 2024 (442139 us)
cardcl_af_sync1_done-uuid:368 name:lcdc3_syncpoint1

Wed Jul 17 15:07:14 2024 (434826 us)
cardcl_af_default. op:0xd31 ev:110 pyldptr:0xf1f52eb0 sz:21

Wed Jul 17 15:07:14 2024 (434813 us)
cardcl_af_handle_syncup. arg:0. flags:0x100000

Wed Jul 17 15:07:14 2024 (434793 us)
cardcl_af_handle_syncup: default. uuid=368

Wed Jul 17 15:07:14 2024 (399149 us)
cardcl_send_lcm_wakeup: Sent MTS_OPC_CRDCL_UP

Wed Jul 17 15:07:14 2024 (399103 us)
cardcl_send_lcm_wakeup: entry

Wed Jul 17 15:07:14 2024 (399088 us)
cardcl_af_sup_wake_lcm: entry

Wed Jul 17 15:07:14 2024 (399049 us)
cardcl_set_cb_flags: cb_flags:0x0 or_bits:0x100000

Wed Jul 17 15:07:14 2024 (399029 us)
main. remaining plugins:0

Wed Jul 17 15:07:14 2024 (396941 us)
crdcl_get_board_reset_reason: flag for log_hw_rr_on_reload = 0x00000000

Wed Jul 17 15:07:14 2024 (396889 us)
crdcl_get_board_reset_reason: reason:0x00000020

Wed Jul 17 15:07:14 2024 (396865 us)
IOFPGA POWER DEBUG = 80000000

Wed Jul 17 15:07:14 2024 (396848 us)
IOFPGA RESET CAUSE = 00000004

Wed Jul 17 15:07:14 2024 (396819 us)
cardcl_main: CARDCL_NEW_START

Regards,

Jonathan

[marce1000]

 - Try using https://software.cisco.com/download/home/286328371/type/286280105/release/9.3(6)
    and check if that can help , 

  M.