Yesterday evening we reboot the VG and it came up after 30 minutes. So, we make another reboot and we got the same results or worst as the VG came up after 36 minutes!
That's mean the customer could not work with phones services for so long time.
We checked the logs once the VG came up and found these, could you check what kind of logs are and if they are the reason of the long resumption?
000453: *Dec 5 18:01:45.054: %PLATFORM-4-ELEMENT_WARNING: SIP1: smand: RP/0: Used Memory value 90% exceeds warning level 88%
000454: *Dec 5 18:11:55.060: %PLATFORM-4-ELEMENT_WARNING: SIP1: smand: RP/0: Used Memory value 90% exceeds warning level 88%
000455: *Dec 5 18:17:15.062: %VOICE_IEC-3-GW: SIP: Internal Error (DNS query fail): IEC=1.1.128.7.47.0 on callID 112 GUID=9FA53F80000100000001A72D0288C539
000456: *Dec 5 18:22:05.077: %PLATFORM-4-ELEMENT_WARNING: SIP1: smand: RP/0: Used Memory value 89% exceeds warning level 88%
000457: *Dec 5 18:26:25.201: %VOICE_IEC-3-GW: SIP: Internal Error (DNS query fail): IEC=1.1.128.7.47.0 on callID 196 GUID=40E0C580000100000001A72E0288C539
000458: *Dec 5 18:32:15.081: %PLATFORM-4-ELEMENT_WARNING: SIP1: smand: RP/0: Used Memory value 89% exceeds warning level 88%
IHAM3000#
IHAM3000#sh ver
Cisco IOS XE Software, Version 16.06.05
Cisco IOS Software [Everest], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.6.5, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Mon 10-Dec-18 13:10 by mcpre
Cisco IOS-XE software, Copyright (c) 2005-2018 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.
ROM: IOS-XE ROMMON
Could you check and advise?
Thanks
regards
