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CSCvf52877 - Memory leak under cpp_cp_svr process

Michael Murman
Level 1
Level 1

‎02-02-2018 10:45 AM - edited ‎03-20-2019 09:52 PM

Is there a new release in the works for this issue, we are deploying this at remote sites and it is causing issue with the Voice???????

10 people had this problem
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0 Helpful
7 Replies 7

jigar_mandalia
Level 1
Level 1

‎07-17-2018 12:17 PM

Looks like release "isr4300-universalk9.16.07.01.SPA.bin" is also having this issue.

 

Jul 17 12:14:37.194 CST: %PLATFORM-4-ELEMENT_WARNING: R0/0: smand: RP/0: Used Memory value 89% exceeds warning level 88%
Jul 17 12:24:47.214 CST: %PLATFORM-4-ELEMENT_WARNING: R0/0: smand: RP/0: Used Memory value 89% exceeds warning level 88%
Jul 17 12:34:57.214 CST: %PLATFORM-4-ELEMENT_WARNING: R0/0: smand: RP/0: Used Memory value 89% exceeds warning level 88%
Jul 17 12:45:07.231 CST: %PLATFORM-4-ELEMENT_WARNING: R0/0: smand: RP/0: Used Memory value 89% exceeds warning level 88%
Jul 17 12:55:17.237 CST: %PLATFORM-4-ELEMENT_WARNING: R0/0: smand: RP/0: Used Memory value 89% exceeds warning level 88%
Jul 17 13:05:27.245 CST: %PLATFORM-4-ELEMENT_WARNING: R0/0: smand: RP/0: Used Memory value 89% exceeds warning level 88%

 

Is there any release available which has fix for this?

0 Helpful

Eric Roach
Level 1
Level 1

‎08-24-2018 08:02 AM - edited ‎08-24-2018 08:04 AM

PID: ISR4331/K9

Cisco IOS XE Software, Version 16.06.03

Branch Site dual routers the Primary and Backup router both dropped WAN connection. The router did not reload.

Logs from Primary and Backup Router below.


RTR-PRIMARY#show ip eigrp ne | beg H
H   Address                 Interface              Hold Uptime   SRTT   RTO  Q  Seq
                                                   (sec)         (ms)       Cnt Num
2   10.19.4.40              Tu10                     54 00:14:52   67   402  0  222527


RTR-PRIMARY#show dmvpn


Interface: Tunnel10, IPv4 NHRP Details
Type:Spoke, NHRP Peers:20,

 # Ent  Peer NBMA Addr Peer Tunnel Add State  UpDn Tm Attrb
 ----- --------------- --------------- ----- -------- -----
     1 10.40.171.209        10.19.4.40    UP 00:15:12     S


RTR-PRIMARY# show version | i ime
RTR-PRIMARY uptime is 7 weeks, 4 days, 17 hours, 41 minutes
Uptime for this control processor is 7 weeks, 4 days, 17 hours, 43 minutes


RTR-PRIMARY#show log | i Aug 24 07:

Aug 24 07:05:56.213 PDT: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 89% exceeds warning level 88%
Aug 24 07:16:06.212 PDT: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 89% exceeds warning level 88%

Aug 24 07:24:11.015 PDT: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/2, changed state to down
Aug 24 07:24:18.119 PDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface Tunnel10, changed state to down
Aug 24 07:24:20.120 PDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down

Aug 24 07:26:16.235 PDT: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 89% exceeds warning level 88%

Aug 24 07:33:30.058 PDT: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/2, changed state to up
Aug 24 07:34:39.159 PDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface Tunnel10, changed state to up

Aug 24 07:36:26.235 PDT: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 89% exceeds warning level 88%

Aug 24 07:38:50.568 PDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up

Aug 24 07:46:36.258 PDT: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 89% exceeds warning level 88%

 

Backup Router

RTR-BACKUP#show ip eigrp ne | beg H
H   Address                 Interface              Hold Uptime   SRTT   RTO  Q  Seq
                                                   (sec)         (ms)       Cnt Num
1   10.19.6.40              Tu11                     45 00:07:15   61   366  0  223027  !!!! Backup WAN Connection
0   10.19.1.40              Tu19                     44 00:11:44   93   558  0  397251  !!!! Tertiary WAN Connection - CELL

RTR-BACKUP#show dmvpn              

Interface: Tunnel11, IPv4 NHRP Details
Type:Spoke, NHRP Peers:1,

 # Ent  Peer NBMA Addr Peer Tunnel Add State  UpDn Tm Attrb
 ----- --------------- --------------- ----- -------- -----
     1 Public IP 1       10.19.6.40    UP 00:07:35     S

Interface: Tunnel19, IPv4 NHRP Details
Type:Spoke, NHRP Peers:1,

 # Ent  Peer NBMA Addr Peer Tunnel Add State  UpDn Tm Attrb
 ----- --------------- --------------- ----- -------- -----
     1 Public IP 2        10.19.1.40    UP 00:12:06     S

RTR-BACKUP#show version | i ime
RTR-BACKUP uptime is 14 weeks, 16 hours, 55 minutes
Uptime for this control processor is 14 weeks, 16 hours, 57 minutes


RTR-BACKUP#show log | i Aug 24 07:


Aug 24 07:09:57.505 PDT: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 91% exceeds warning level 88%
Aug 24 07:20:07.542 PDT: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 91% exceeds warning level 88%

Aug 24 07:24:10.964 PDT: %LINK-3-UPDOWN: Interface GigabitEthernet0/1/1, changed state to down
Aug 24 07:24:11.094 PDT: %LINK-3-UPDOWN: Interface GigabitEthernet0/1/0, changed state to down

Aug 24 07:24:11.385 PDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface Tunnel11, changed state to down
Aug 24 07:24:11.387 PDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface Tunnel19, changed state to down

Aug 24 07:30:17.546 PDT: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 91% exceeds warning level 88%

Aug 24 07:34:46.577 PDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1/1, changed state to up
Aug 24 07:35:12.409 PDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface Tunnel19, changed state to up

Aug 24 07:37:44.810 PDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1/0, changed state to up

Aug 24 07:38:53.835 PDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
Aug 24 07:39:42.413 PDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface Tunnel11, changed state to up


Aug 24 07:40:27.578 PDT: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 91% exceeds warning level 88%

0 Helpful

Rafael Rubik
Level 1
Level 1
In response to Eric Roach

‎03-12-2019 01:03 PM

I have the same problem, the same exceeds warning level and i think this causes impact on voice. My E1 controller changes port status to "clearbak" and E1 blocks all calls. Any solution? TAC not find any solution.

0 Helpful

jzellner
Level 4
Level 4

‎04-08-2019 01:59 PM

Seeing the error in Cisco IOS Software [Everest], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.6.5, RELEASE SOFTWARE (fc3) - Cisco ISR4331/K9

%PLATFORM-4-ELEMENT_WARNING: SIP1: smand: RP/0: Used Memory value 91% exceeds warning level 88%

Message repeats every 10 minutes

Rafael Rubik
Level 1
Level 1
In response to jzellner

‎04-09-2019 06:29 AM

Hello,

I have the same problem on more than 100 routers and the TAC says it's
normal. I wrote more than 50 emails with the TAC. gave up

D12-
Level 1
Level 1
In response to jzellner

‎08-28-2020 08:30 AM

Did you ever find a workaround or version that made this go away? 

0 Helpful

Zhangyanwei2014
Level 1
Level 1

‎04-16-2019 10:54 PM

"isr4300-universalk9.16.06.02.SPA.bin" also have this issue, and OSPF neighbor is down once during this error.

 

Apr 17 12:23:55.889 CST: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 89% exceeds warning level 88%
Apr 17 12:34:05.894 CST: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 89% exceeds warning level 88%
Apr 17 12:44:15.897 CST: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 89% exceeds warning level 88%
Apr 17 12:54:25.905 CST: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 89% exceeds warning level 88%
Apr 17 13:04:35.911 CST: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 89% exceeds warning level 88%
Apr 17 13:14:45.910 CST: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 89% exceeds warning level 88%
Apr 17 13:24:55.917 CST: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 89% exceeds warning level 88%
Apr 17 13:35:05.916 CST: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 89% exceeds warning level 88%
Apr 17 13:45:15.921 CST: %PLATFORM-4-ELEMENT_WARNING:  SIP1: smand:  RP/0: Used Memory value 89% exceeds warning level 88%

0 Helpful
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