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CSCvo27241 - Switch unexpected reload if a wrong FED IP adjacency ri_hdl is used

cuifeng
Level 1
Level 1

‎10-11-2019 06:47 PM

Hi All,

 

a 3850 stack switch was reboot automatically.The error is same as this bug.

Oct 12 08:16:36: %PLATFORM-6-HASTATUS: RP switchover, received chassis event to become active
Oct 12 08:16:36: %HMANRP-6-HMAN_IOS_CHANNEL_INFO: HMAN-IOS channel event for switch 2: EMP_RELAY: Channel UP!
Oct 12 08:16:37: %REDUNDANCY-3-SWITCHOVER: RP switchover (PEER_NOT_PRESENT)
Oct 12 08:16:37: %REDUNDANCY-3-SWITCHOVER: RP switchover (PEER_DOWN)
Oct 12 08:16:37: %REDUNDANCY-3-SWITCHOVER: RP switchover (PEER_REDUNDANCY_STATE_CHANGE)
Oct 12 08:16:37: %PLATFORM-6-HASTATUS: RP switchover, sent message became active. IOS is ready to switch to primary after chassis confirmation
Oct 12 08:16:37: %PLATFORM-6-HASTATUS: RP switchover, received chassis event became active
Oct 12 08:16:37: %HMANRP-6-EMP_NO_ELECTION_INFO: Could not elect active EMP switch, setting emp active switch to 0: EMP_RELAY: Could not elect switch with mgmt port UP
Oct 12 08:16:37: %PLATFORM-6-HASTATUS_DETAIL: RP switchover, received chassis event became active. Switch to primary (count 1)
Oct 12 08:16:39: %HMANRP-5-CHASSIS_DOWN_EVENT: Chassis 1 gone DOWN!
Oct 12 08:16:39: %NGWC_USB_CONSOLE-6-CONFIG_ENABLE: Switch 2: Console media-type changed to default
Oct 12 08:16:41: %PLATFORM_STACKPOWER-6-CABLE_EVENT: Switch 2 stack power cable 2 inserted
Oct 12 08:16:41: %PLATFORM_STACKPOWER-6-LINK_EVENT: Switch 2 stack power protocol is up on cable 2

 

Do you have any idea

4 people had this problem
0 Helpful
2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

‎10-11-2019 07:02 PM

Post the complete output to the following command:
1. sh version; and
2. dir crashinfo-1:

omer.s521
Level 1
Level 1
In response to Leo Laohoo

‎04-02-2020 02:55 AM

I have a similler problem as above on 9300 switch stack.

 

AS-C9300-01#sh ver
Cisco IOS Software [Everest], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 16.6.4, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Sun 08-Jul-18 04:21 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2018 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: IOS-XE ROMMON
BOOTLDR: System Bootstrap, Version 16.8.1r [FC4], RELEASE SOFTWARE (P)

AS-C9300-BDC-T311-01 uptime is 38 weeks, 4 days, 15 hours, 10 minutes
Uptime for this control processor is 38 weeks, 4 days, 15 hours, 12 minutes
System returned to ROM by SSO Switchover
System restarted at 18:37:34 KSA Sat Jul 6 2019
System image file is "flash:packages.conf"
Last reload reason: Reload Command

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.


Technology Package License Information:

-----------------------------------------------------------------
Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
network-essentials Permanent network-essentials
dna-essentials Subscription dna-essentials

cisco C9300-48U (X86) processor with 1392685K/6147K bytes of memory.
Processor board ID FOC2247Q0WA
36 Ethernet interfaces
7 Virtual Ethernet interfaces
212 Gigabit Ethernet interfaces
52 Ten Gigabit Ethernet interfaces
10 Forty Gigabit Ethernet interfaces
2048K bytes of non-volatile configuration memory.
8388608K bytes of physical memory.
1638400K bytes of Crash Files at crashinfo:.
1638400K bytes of Crash Files at crashinfo-3:.
11264000K bytes of Flash at flash:.
11264000K bytes of Flash at flash-3:.
0K bytes of WebUI ODM Files at webui:.
1638400K bytes of Crash Files at crashinfo-1:.
11264000K bytes of Flash at flash-1:.
1638400K bytes of Crash Files at crashinfo-4:.
11264000K bytes of Flash at flash-4:.
1638400K bytes of Crash Files at crashinfo-5:.
11264000K bytes of Flash at flash-5:.

Base Ethernet MAC Address : 70:c9:c6:d7:5b:00
Motherboard Assembly Number : 73-18275-04
Motherboard Serial Number : FOC224665V6
Model Revision Number : A0
Motherboard Revision Number : A0
Model Number : C9300-48U
System Serial Number : FOC2247Q0WA


Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
1 62 C9300-48U 16.6.4 CAT9K_IOSXE INSTALL
* 2 62 C9300-48U 16.6.4 CAT9K_IOSXE INSTALL
3 62 C9300-48U 16.6.4 CAT9K_IOSXE INSTALL
4 62 C9300-48U 16.6.4 CAT9K_IOSXE INSTALL
5 62 C9300-48UXM 16.6.4 CAT9K_IOSXE INSTALL


Switch 01
---------
Switch uptime : 14 hours, 3 minutes

Base Ethernet MAC Address : 70:18:a7:6f:67:00
Motherboard Assembly Number : 73-18275-04
Motherboard Serial Number : FOC2243A9RE
Model Revision Number : A0
Motherboard Revision Number : A0
Model Number : C9300-48U
System Serial Number : FCW2245E0GA

Switch 03
---------
Switch uptime : 38 weeks, 4 days, 15 hours, 15 minutes

Base Ethernet MAC Address : 00:29:c2:04:61:00
Motherboard Assembly Number : 73-18275-04
Motherboard Serial Number : FOC224665B5
Model Revision Number : A0
Motherboard Revision Number : A0
Model Number : C9300-48U
System Serial Number : FOC2247Q0WQ

Switch 04
---------
Switch uptime : 14 hours, 2 minutes

Base Ethernet MAC Address : 70:18:a7:6f:81:00
Motherboard Assembly Number : 73-18275-04
Motherboard Serial Number : FOC2243A9XA
Model Revision Number : A0
Motherboard Revision Number : A0
Model Number : C9300-48U
System Serial Number : FOC2245Q0G8

Switch 05
---------
Switch uptime : 14 hours, 2 minutes

Base Ethernet MAC Address : 70:18:a7:6d:21:00
Motherboard Assembly Number : 73-18277-04
Motherboard Serial Number : FOC224465J3
Model Revision Number : A0
Motherboard Revision Number : A0
Model Number : C9300-48UXM
System Serial Number : FCW2245D0J6

Configuration register is 0x102

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