08-10-2020 11:53 AM
I have same issue but with IOS 16.12.3a, which is mentioned in "Known fixes releases".... so on which version should i upgrade?
08-10-2020 05:43 PM
Post the complete output to the following commands:
sh platform sh platform software mount switch <SWITCH MEMBERS> r0 | include ^tmpfs.*tmp | exclude /tmp/
I want to see the output of the 2nd command from all switch stack members.
NOTE: I don't see this bug appearing in 9300 running 16.12.3a.
08-10-2020 11:43 PM
sh platform software mount switch active r0 | include tmpfs.*tmp
tmpfs 58264 7946812 1% /tmp
tmpfs 8754620 4053504 69% /tmp/rp/tdldb
tmpfs 284 12807840 1% /tmp/fp/tdldb
tmpfs 0 12808124 0% /tmp/cc/tdldb
if i use your command with exclude, it shows just "tmpfs 58284 7946792 1% /tmp"
so is this different case, if i have trouble with "/tmp/rp/tdldb" ?
i see this in log : %PLATFORM-3-ELEMENT_TMPFS_CRITICAL: Chassis 1 R0/0: smand: 1/RP/0: TMPFS value 55% above critical level 50%
thx for reply im going into production in 1 week so im nervous...
08-11-2020 02:54 AM
08-11-2020 03:17 AM
No, i don't. Its brand new switch, i just configure trunk ports, portchannels, radius & tacacs server and some access-list, anything else is default.
08-11-2020 03:35 AM
tmpfs 58264 7946812 1% /tmp
This bug can only be found in this folder.
Here's another way to determine if you have this bug or not: Do you have a crashinfo file? If you do, attach it so I can have a look.
08-11-2020 03:49 AM
It doesnt restart yet, but the usage of this file is increasing about 4-5% per day so... its just matter of time
08-11-2020 04:16 AM
Read THIS.
You need to raise a TAC Case because someone (either you or the TAC engineer) needs to get into shell access. Only TAC can generate the challenge to get into shell.
08-11-2020 05:54 AM
Sorry man,.. its not 9300 but 9500 - C9500-48Y4C... does it matter? Should i also raise a TAC Case? I have more than 60 new swtiches so its confused me...
08-12-2020 06:27 AM
05-27-2021 05:16 AM
I have same issue in 16.12.4.... so, yes indeed, which version to upgrade to?
05-27-2021 05:21 AM - edited 05-27-2021 03:08 PM
Stay away from 16.12.X.
Downgrade to either 16.6.X or 16.9.X.
EDIT:
Go HERE and have a look at the troubleshooting method. Cisco TAC is very adamant this bug is exclusive only to 16.10.X and 16.11.X.
09-26-2021 11:55 PM
Hi All, Thanks for your help. I upgraded to 17.3.3. Up till now (2 months later) it is holding and doing the trick. Thanks.
06-26-2023 10:35 PM
We have the same problem with a 9500-40A. We used 17.6.3
%PLATFORM-3-ELEMENT_TMPFS_WARNING: Switch 1 R0/0: smand: 2/RP/0: TMPFS value 41% above warning level 40%
So looks like updating the switch is not the solution (so far)
06-26-2023 11:23 PM
T
@Harrie Hendriks wrote:
%PLATFORM-3-ELEMENT_TMPFS_WARNING: Switch 1 R0/0: smand: 2/RP/0: TMPFS value 41% above warning level 40%
This is a different bug, CSCwa62442.
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