CSCvp77511 - [ENH] Official support for ASDM on Windows Server 2019

[AvinashJayaram3137]

Hi Team,

ASDM not working on Windows 2016 Server OS

when we install SFR and manage it local.

ASDM Exits while configuration loading of firepower

[bsr29]

This problem can be partially resolved by using following steps: 

1. Go to https://www.teamdev.com/jxbrowser
2. Download jxbrowser-7.8-cross-desktop-win_mac_linux.zip package
3. Extract it to the folder and find files required for your platform 
4. (Windows) Navigate to c:\Users\Username\.asdm\jxbrowser\ and replace files jxbrowser.jar and jxbrowser-win.jar with extracted files: jxbrowser-78.jar -> jxbrowser.jar, jxbrowser-win64-7.8.jar -> jxbrowser-win.jar
5. Start ADSM

[ChuckHaynes]

I tried this and it will let you open the config via ASDM, so it does work. However, none of the FirePOWER tabs are available.

[Solutionary]

I still get the error after replacing the jxbrowser files

Caused by: com.teamdev.jxbrowser.chromium.internal.EnvironmentException: Unsupported operating system. Supported OS: Windows XP (SP2), 7, 8, 10, Vista, 2003 (SP1), 2008, 2012, Mac OS X & Linux. Current OS: Windows Server 2016

[bsr29]

Please, try this one attached

[Tregon1]

Top man!  Worked for me.  Considering that this bug has existed for so long, I am surprised that there is not an official fix!

[BSautter1]

I downloaded the jxbrowser-7.39.2-cross-desktop-win_mac_linux version, extracted and replaced the files as given in the initial responses, and was not able to communicate with the firewall.  I then downloaded bsr29's files and have the same result.  I am running on Windows 11 with the ASDM version of 7.20(2) and the ASA version of 9.16(3)23.  which are about the latest I can get. the FirePower module is running on version 7.0.6 (build 236)

Is there anything else I can do?  being forced to update to windows 11 soon.

Thank you!!

[georges-silvaneves]

hi All, this is the fix that worked for me on WINDOWS SERVER 2019, no need to install anything
https://www.wiresandwi.fi/blog/cisco-asdm-this-app-cant-run-on-your-pc-fix