06-18-2020 08:01 AM
Dear All,
I migrated several 7962 phones to 8865 in February running v12-5-1SR3. At the time I remember a range of problems:
* Phone WebPage would respond very slowly or not at all
* Occasional lock-ups when doing simple things like EM login
* Sometimes a reset from CallManager wouldn't work
* CDP from the phone sometimes didn't show up on the switch port
I checked the cabling and we just about scraped by until people returned to the office and complained that some lines didn't receive incoming calls.
I've taken a fresh look at the problem and can see a lot of CDP errors in the phone log relating to an old CUVA installation which is installed still on the connected PC.
0739 NOT Jun 18 14:00:02.528386 (483:507) CDP-cdpRcvPkt(): deviceId is CVTA 0740 ERR Jun 18 14:00:03.387528 (483:521) CDP-dpCacheCleanThrd(): msgsnd() failed : Resource temporarily unavailable 0741 NOT Jun 18 14:00:03.528678 (483:507) CDP-cdpRcvPkt(): deviceId is CVTA 0742 NOT Jun 18 14:00:03.528837 (483:507) CDP-[0004-0] 30-ff-0c-00-xx-xx vid=0xfff=4095 static=0 pri=0 0743 NOT Jun 18 14:00:03.528872 (483:507) CDP-port=1 0744 NOT Jun 18 14:00:03.528891 (483:507) CDP-cprCdpGetPort address: 30:FF: C: 0:44:39 Phyport=1 appPort=1 0745 NOT Jun 18 14:00:03.528990 (483:507) CDP-[0004-0] 30-ff-0c-00-xx-xx vid=0xfff=4095 static=0 pri=0 0746 NOT Jun 18 14:00:03.529013 (483:507) CDP-port=1 0747 NOT Jun 18 14:00:03.529030 (483:507) CDP-cprCdpGetPort address: 30:FF: C: 0:44:39 Phyport=1 appPort=1 0748 NOT Jun 18 14:00:04.528867 (483:507) CDP-cdpRcvPkt(): deviceId is CVTA 0749 NOT Jun 18 14:00:06.529345 (483:507) CDP-cdpRcvPkt(): deviceId is CVTA
TAC have looked at these logs, but didn't see anything unusual. I found this bug though:
> Cisco phone crash intermittently because of receiving CDP packet which contains TLV type 0x1f
> https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvq18981/?rfs=iqvred
Could anyone advise what is TLV type 0x1f and whether the old CUVA cdp driver might send one?
Regards
James.
06-19-2020 05:43 AM
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