CSCvr92392 - IMandP DST/TZ update with 2019b

Added Solucoes · ‎11-30-2019

Hi team,

I have opened a case 687995944 share that my version IMP is 11.5.1.16910-12 and the tac send me the update file <ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn> wrong.

Did not send me the readme doc as well as md5. The team guaranteed that would work. I tried to question the lack of documentation and the fact that it is not mapped in the cisco repository yet. They just asked me to perform.

The patch did not work:

dmin:utils system upgrade initiate

Warning: Do not close this window without first canceling the upgrade.

Source:

1) Remote Filesystem via SFTP

2) Remote Filesystem via FTP

3) Local DVD/CD

q) quit

Please select an option (1 - 3 or "q" ): 1

Directory: /IMP

Server: 10.x.x.x

User Name: cisco

Password: *****

Please enter SMTP Host Server (optional):

Checking for valid upgrades. Please wait...

Available options and upgrades in "10.5.196.28:/IMP":

1) ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn

q) quit

Please select an option (1 - 1 or "q" ): 1

Accessing the file. Please wait...

Downloaded 1 MB.

A system reboot is required when the upgrade process completes or is canceled. This will ensure services affected by the upgrade process are functioning properly.

Downloaded: ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn

File checksum : (MD5): 8d:29:4a:ab:c4:d5:c7:39:24:83:92:d6:4c:16:97:6c

Start installation (yes/no): yes

The upgrade log is install_log_2019-11-30.11.28.51.log

Upgrading the system. Please wait...

11/30/2019 11:28:52 file_list.sh|Starting file_list.sh|<LVL::Info>

11/30/2019 11:28:52 file_list.sh|Parse argument method=remote_sftp|<LVL::Debug>

11/30/2019 11:28:52 file_list.sh|Parse argument source_dir=/IMP|<LVL::Debug>

11/30/2019 11:28:52 file_list.sh|Parse argument dest_file=/var/log/install/downloaded_versions|<LVL::Debug>

11/30/2019 11:28:52 file_list.sh|Parse argument remote_host=10.5.196.28|<LVL::Debug>

11/30/2019 11:28:52 file_list.sh|Parse argument user_name=cisco|<LVL::Debug>

11/30/2019 11:28:52 file_list.sh|is_upgrade_lock_available: Upgrade lock is available.|<LVL::Debug>

11/30/2019 11:28:52 file_list.sh|status in upgrade status.xml upgrade.stage.completed|<LVL::Debug>

11/30/2019 11:28:52 file_list.sh|acquire_upgrade_lock: Lock is free, creating lock (pid: 21581)|<LVL::Debug>

11/30/2019 11:28:52 file_list.sh|clear_upgrade_status: Status file removed|<LVL::Debug>

11/30/2019 11:28:53 file_list.sh|Parse argument fromVersion=11.5.1.16910-12|<LVL::Debug>

11/30/2019 11:28:53 file_list.sh|_set_upgrade_status_attribute: fromVersion set to 11.5.1.16910-12|<LVL::Debug>

11/30/2019 11:28:53 file_list.sh|Parse argument status=upgrade.stage.determining.files|<LVL::Debug>

11/30/2019 11:28:53 file_list.sh|_set_upgrade_status_attribute: status set to upgrade.stage.determining.files|<LVL::Debug>

11/30/2019 11:28:53 file_list.sh|Process remote SFTP request|<LVL::Info>

11/30/2019 11:28:53 file_list.sh|Calling SFTP command with metering off|<LVL::Debug>

11/30/2019 11:28:53 file_list.sh|SFTP command complete (0)|<LVL::Debug>

11/30/2019 11:28:53 file_list.sh|List file (pre-filtered):|<LVL::Debug>

11/30/2019 11:28:53 file_list.sh|(CAPTURE) ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn|<LVL::Debug>

11/30/2019 11:28:53 file_list.sh|/opt/cisco/install/bin/filter file=/var/log/install/downloaded_versions|<LVL::Debug>

11/30/2019 11:28:53 filter|Parse argument file=/var/log/install/downloaded_versions|<LVL::Debug>

11/30/2019 11:28:53 filter|No patch type specified. Optional.|<LVL::Debug>

11/30/2019 11:28:53 filter|No upgrade mode specifed. Optional.|<LVL::Debug>

11/30/2019 11:28:56 InstallWizard|Platform Install: view|<LVL::Info>

11/30/2019 11:29:03 filter|Processing filter candidate names|<LVL::Debug>

11/30/2019 11:29:03 filter|Process "ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn"|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against patch pattern (UCSInstall_CUP_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against patch pattern (UCSInstall_CUP_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against patch pattern (UCSInstall_CUP_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against patch pattern (UCSInstall_CUP_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against es pattern (UCSInstall_CUP_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against es pattern (UCSInstall_CUP_UNRST_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against es pattern (UCSInstall_CUP_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against es pattern (UCSInstall_CUP_UNRST_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against su pattern (UCSInstall_CUP_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against su pattern (UCSInstall_CUP_UNRST_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against su pattern (UCSInstall_CUP_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against su pattern (UCSInstall_CUP_UNRST_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against cop pattern (dp-ffr.[1-9]-[0-9]-[0-9]+.*.cop)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against cop pattern (dp-ffr.[1-9]-[0-9]-[0-9]+.*.cop.sgn)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against cop pattern (cm-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against cop pattern (cm-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against cop pattern (po-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against cop pattern (po-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against cop pattern (ps-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against cop pattern (ps-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>

11/30/2019 11:29:03 filter| Match against cop pattern (cup-.*.cop)|<LVL::Debug>

11/30/2019 11:29:04 filter| Match against cop pattern (cup-.*.cop.sgn)|<LVL::Debug>

11/30/2019 11:29:04 filter| Match against cop pattern (cmterm-devicepack[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>

11/30/2019 11:29:04 filter| Match against cop pattern (cmterm-devicepack[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>

11/30/2019 11:29:04 filter| Match against cop pattern (cmterm-.*\.cop)|<LVL::Debug>

11/30/2019 11:29:04 filter| Match against cop pattern (cmterm-.*\.cop\.sgn)|<LVL::Debug>

11/30/2019 11:29:04 filter| Match against cop pattern (uc-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>

11/30/2019 11:29:04 filter| Match against cop pattern (uc-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>

11/30/2019 11:29:04 filter| Match against cop pattern (uc-friendly-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>

11/30/2019 11:29:04 filter| Match against cop pattern (uc-friendly-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>

11/30/2019 11:29:04 filter| Match against cop pattern (ciscocm..*.cop)|<LVL::Debug>

11/30/2019 11:29:04 filter| Match against cop pattern (ciscocm..*.cop.sgn)|<LVL::Debug>

11/30/2019 11:29:04 filter|INorOUT=IN ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn: Filter passed.|<LVL::Debug>

11/30/2019 11:29:04 file_list.sh|List file (post-filtered):|<LVL::Debug>

11/30/2019 11:29:04 file_list.sh|(CAPTURE) <?xml version="1.0" encoding="UTF-8"?>|<LVL::Debug>

11/30/2019 11:29:04 file_list.sh|(CAPTURE) <InstallList>|<LVL::Debug>

11/30/2019 11:29:04 file_list.sh|(CAPTURE) <InstallItem type="cop" secure-file="ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn" version="0.0.0.0-0" file="ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop" reboot="no" signed="yes" unrestricted="no"/>|<LVL::Debug>

11/30/2019 11:29:04 file_list.sh|(CAPTURE) </InstallList>|<LVL::Debug>

11/30/2019 11:29:04 file_list.sh|success|<LVL::Info>

11/30/2019 11:29:04 file_list.sh|file_list.sh complete (rc=0)|<LVL::Info>

11/30/2019 11:29:04 file_list.sh|is_upgrade_lock_available: Upgrade lock is not available.|<LVL::Debug>

11/30/2019 11:29:04 file_list.sh|is_upgrade_in_progress: Already locked by this process (pid: 21581).|<LVL::Debug>

11/30/2019 11:29:04 file_list.sh|release_upgrade_lock: Releasing lock (pid: 21581)|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|Starting upgrade_validate_file.sh|<LVL::Info>

11/30/2019 11:29:16 upgrade_validate_file.sh|Parse argument method=remote_sftp|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|Parse argument source_dir=/IMP|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|Parse argument file_name=ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|Parse argument remote_host=10.5.196.28|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|Parse argument user_name=cisco|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|Parse argument file_type=cop|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|Parse argument file_signed=yes|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|is_upgrade_lock_available: Upgrade lock is available.|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|status in upgrade status.xml upgrade.stage.determining.files|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|acquire_upgrade_lock: Lock is free, creating lock (pid: 26923)|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|clear_upgrade_status: Status file removed|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|Parse argument status=upgrade.stage.validating|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|_set_upgrade_status_attribute: status set to upgrade.stage.validating|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|Process remote SFTP request|<LVL::Info>

11/30/2019 11:29:16 upgrade_validate_file.sh|Get /IMP/ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn size via sftp|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|Size of file obtained from sftp is 1948236|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|Total space needed is 3896472|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|Check free space|<LVL::Info>

11/30/2019 11:29:16 upgrade_validate_file.sh|(CAPTURE) Free space: 42214817792, Needed space: 3896472|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|There is enough space on device to proceed.|<LVL::Info>

11/30/2019 11:29:16 upgrade_validate_file.sh|Remote SFTP request complete (0)|<LVL::Info>

11/30/2019 11:29:16 upgrade_validate_file.sh|success|<LVL::Info>

11/30/2019 11:29:16 upgrade_validate_file.sh|upgrade_validate_file.sh complete (rc=0)|<LVL::Info>

11/30/2019 11:29:16 upgrade_validate_file.sh|Parse argument status=upgrade.stage.validated|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|_set_upgrade_status_attribute: status set to upgrade.stage.validated|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|is_upgrade_lock_available: Upgrade lock is not available.|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|is_upgrade_in_progress: Already locked by this process (pid: 26923).|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|release_upgrade_lock: Releasing lock (pid: 26923)|<LVL::Debug>

11/30/2019 11:29:16 upgrade_validate_file.sh|Unmount DVD|<LVL::Info>

11/30/2019 11:29:17 upgrade_get_file.sh|Starting upgrade_get_file.sh|<LVL::Info>

11/30/2019 11:29:17 upgrade_get_file.sh|Parse argument method=remote_sftp|<LVL::Debug>

11/30/2019 11:29:17 upgrade_get_file.sh|Parse argument source_dir=/IMP|<LVL::Debug>

11/30/2019 11:29:17 upgrade_get_file.sh|Parse argument file_name=ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn|<LVL::Debug>

11/30/2019 11:29:17 upgrade_get_file.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>

11/30/2019 11:29:17 upgrade_get_file.sh|Parse argument remote_host=10.5.196.28|<LVL::Debug>

11/30/2019 11:29:17 upgrade_get_file.sh|Parse argument user_name=cisco|<LVL::Debug>

11/30/2019 11:29:17 upgrade_get_file.sh|Parse argument version=0.0.0.0-0|<LVL::Debug>

11/30/2019 11:29:17 upgrade_get_file.sh|Parse argument file_type=cop|<LVL::Debug>

11/30/2019 11:29:17 upgrade_get_file.sh|Parse argument file_signed=yes|<LVL::Debug>

11/30/2019 11:29:17 upgrade_get_file.sh|is_upgrade_lock_available: Upgrade lock is available.|<LVL::Debug>

11/30/2019 11:29:17 upgrade_get_file.sh|status in upgrade status.xml upgrade.stage.validated|<LVL::Debug>

11/30/2019 11:29:17 upgrade_get_file.sh|acquire_upgrade_lock: Lock is free, creating lock (pid: 27780)|<LVL::Debug>

11/30/2019 11:29:17 upgrade_get_file.sh|Parse argument toVersion=0.0.0.0-0|<LVL::Debug>

11/30/2019 11:29:17 upgrade_get_file.sh|_set_upgrade_status_attribute: toVersion set to 0.0.0.0-0|<LVL::Debug>

11/30/2019 11:29:17 upgrade_get_file.sh|Parse argument status=upgrade.stage.downloading|<LVL::Debug>

11/30/2019 11:29:17 upgrade_get_file.sh|_set_upgrade_status_attribute: status set to upgrade.stage.downloading|<LVL::Debug>

11/30/2019 11:29:18 upgrade_get_file.sh|Process remote SFTP request|<LVL::Info>

11/30/2019 11:29:18 upgrade_get_file.sh|source_dir=/IMP, dest_file=/common/download//ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn, file_name=ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn|<LVL::Debug>

11/30/2019 11:29:18 upgrade_get_file.sh|Starting SFTP|<LVL::Debug>

11/30/2019 11:29:19 upgrade_get_file.sh|SFTP request complete|<LVL::Debug>

11/30/2019 11:29:19 upgrade_get_file.sh|Download of iso file RTMTStart|<LVL::Notice>

11/30/2019 11:29:19 upgrade_get_file.sh|Parse argument status=upgrade.stage.checksumming|<LVL::Debug>

11/30/2019 11:29:19 upgrade_get_file.sh|_set_upgrade_status_attribute: status set to upgrade.stage.checksumming|<LVL::Debug>

11/30/2019 11:29:19 upgrade_get_file.sh|Create md5 "/common/download/ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn.md5"|<LVL::Info>

11/30/2019 11:29:19 upgrade_get_file.sh|MD5(/common/download/ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn)= 8d:29:4a:ab:c4:d5:c7:39:24:83:92:d6:4c:16:97:6c|<LVL::Debug>

11/30/2019 11:29:19 upgrade_get_file.sh|Create md5 complete|<LVL::Info>

11/30/2019 11:29:19 upgrade_get_file.sh|Authenticate file "/common/download/ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn"|<LVL::Info>

11/30/2019 11:29:19 upgrade_get_file.sh|File authentication complete|<LVL::Debug>

11/30/2019 11:29:19 upgrade_get_file.sh|Download of iso file RTMTFinish|<LVL::Notice>

11/30/2019 11:29:19 upgrade_get_file.sh|Process preflight|<LVL::Info>

11/30/2019 11:29:19 upgrade_get_file.sh|Skipping preflight since file type is COP|<LVL::Debug>

11/30/2019 11:29:20 upgrade_get_file.sh|success|<LVL::Info>

11/30/2019 11:29:20 upgrade_get_file.sh|upgrade_get_file.sh complete (rc=0)|<LVL::Info>

11/30/2019 11:29:20 upgrade_get_file.sh|is_upgrade_lock_available: Upgrade lock is not available.|<LVL::Debug>

11/30/2019 11:29:20 upgrade_get_file.sh|is_upgrade_in_progress: Already locked by this process (pid: 27780).|<LVL::Debug>

11/30/2019 11:29:20 upgrade_get_file.sh|release_upgrade_lock: Releasing lock (pid: 27780)|<LVL::Debug>

11/30/2019 11:29:57 sd_cancelInstall.sh|Pre-upgrade cancel/clean-up initiated

11/30/2019 11:29:57 sd_cancelInstall.sh|Canceling active side processes

11/30/2019 11:29:57 sd_cancelInstall.sh|Canceling active side processes done

11/30/2019 11:29:57 sd_cancelInstall.sh|Canceling inactive side processes

11/30/2019 11:29:57 sd_cancelInstall.sh|Skipping IDS shared memory clean up since this is a COP

11/30/2019 11:29:58 sd_cancelInstall.sh|Canceling inactive side processes done

[19/11/30_11:30:03] locale_install.sh: Successful untarring of /common/download//ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop

This is a "11.5.1" system.

This fix only applies to "12.0.1" systems.

No changes will be applied to this system.

[19/11/30_11:30:04] locale_install.sh: upgrade status is updated in /common/log/install/upgrade_status.xml file

[19/11/30_11:30:04] locale_install.sh: ERROR: Copstart script of /common/download//ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop failed

Installation of ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop.sgn failed

Copstart script of /common/download//ciscocm.dst-updater.imp.2019b-el6-00.12.0.1.cop failed

A system reboot is required when the upgrade process completes or is canceled. This will ensure services affected by the upgrade process are functioning properly.

I am very disappointed with the level of service of the TAC