Hi,   Any news about this case?   Thanks in advance. ... View more

Hi,   My account service reports me the customer change the end customer name and all new contracts are bounded with this name.    As you said (Secretaria) is part of main organization (Governo).   When the portal was activated in past we registered a valid contract at that time that was bound to (Governo).    According to my local reseller, all is required is that you bound a valid contract at (secretaria) to SNTC portal registration.   Can you do this change?   Thanks in advance.   Luciano.           ... View more

Please,   Could you give mor details about?   For example, could send me an email providing the specific information that you told me (main organization name and FITN)?   As I understand, you are asking to change customer name and FITN information on new contracts to reflect as the main organation name and FITN, right?   Thanks in advance?   Luciano. ... View more

Hi team,   CCX 11.6.1.10000-51 (ES02-24) and CUIC   We have the same problem with one user. There are 5 supervisors configured to use CUIC and all  them works fine. Only one of them present problem.       ... View more

Hi, Did a remote access with customer and now SNTC portal access is working with customer´s user, but we noticed that we have only few options available on SNTC like Administration e Colletctors. We not installed collector on customer, so there is no information on SNTC Portal yet and no inventory, but I remember that on other customers, the first time we accessed the SNTC Portal we had other options available. It can be a problem with customer user or SNTC portal? Thanks in advance. ... View more