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CSCvu84127 - Firepower may reboot for no apparent reason

Tsiry
Level 1
Level 1

Hello,

On my Cisco Firepower 2110 Threat Defense, I have the bug CSCvu84127 too. My software version is 6.6.5 and 6.6.1. 

Is the bug fixe for the both software version ?

5 Replies 5

Konstantinos9
Cisco Employee
Cisco Employee

Hello,

I'd like to refer you to the following FN: Field Notice: FN - 72282

https://www.cisco.com/c/en/us/support/docs/field-notices/722/fn72282.html

You can review the "fixed version" for Firepower 1000 and 2100 Series Security Appliances. There you should find the fixed versions.

If you are running the fixed version on your 2110 Firewalls, and still experience issues, then it's better to open a TAC case for further investigation.

Hope this helps.

You can also learn more about Secure Firewall (formerly known as NGFW) through our live Ask the Experts (ATXs) session. Check out Cisco Network Security ATXs Resources [https://community.cisco.com/t5/security-knowledge-base/cisco-network-security-ask-the-experts-resources/ta-p/4416493] to view the latest schedule for upcoming sessions, as well as the useful references, e.g. online guides, FAQs.

 

Mladen
Level 1
Level 1

Hi @Tsiry did you solved the issue? I am also running Firepower 2110 and 1120 (both running version 6.6.5.2) and I am facing the same issue with unexpected reboots. Maybe an upgrade to 6.6.7 can solve the issue?

Hi @Mladen 
In fact, we use FMC to manage both devices.
We have updated both FMC and FTDs which allowed us to solve the problem.

Thanks @Tsiry , could you please tell me to which verson you have upgraded?

We have updated the FMC to 7.0.2 and the FTD to 6.6.5