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CSCvz79156 - Leaf crash due to sdkhal hap reset

Marudhanandham
Level 1
Level 1

Hi , Could anyone help me to fix the issue, Leaf switch 93216TC-FX2 keep on reloading, it has ACI version: 14.2(7v) 

Logs:

version 14.2(7v

Reason: reset-triggered-due-to-ha-policy-of-reset
System version: 14.2(7v)
Service: sdkhal hap reset

 

Thanks

Marudha

2 Replies 2

Lillian826Pena
Level 1
Level 1

Hello!

The "reset-triggered-due-to-ha-policy-of-reset" and "sdkhal hap reset" logs on your Cisco Leaf switch 93216TC-FX2 (ACI 14.2(7v)) indicate an HA policy is causing reloads, likely due to a problem with the hardware abstraction layer (sdkhal). To fix this, gather detailed logs (including show tech-support details, show system internal reset-reason, show system health, interface/vPC status, and recent logs). Then, contact Cisco TAC immediately with this information for expert diagnosis, as it likely points to a software bug or a deeper hardware/configuration issue requiring their specialized tools and knowledge. Consider checking release notes for known issues in your ACI version and be cautious with any configuration changes or software upgrades. 

Best Regards,

Lillian

Human to Pet Dog Voice Translation

marce1000
Hall of Fame
Hall of Fame

 

  - FYI : https://bst.cisco.com/bugsearch/bug/CSCwi89535?rfs=qvred
            Check the above bug report instead and look at  the Known Fixed Releases 

  M.



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