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CSCwo44476 - On upgrade, old version of libcurl.dll left behind fix

mattohmes
Community Member

What is the method to remove the orphaned libcurl.dll and folder?

3 Replies 3

Matthew Franks
Cisco Employee
Cisco Employee

It should be automatically removed if you upgrade to 8.4.4 or higher. If you're on a lower version and can't upgrade yet, you can stop the Secure Endpoint service and delete the folder if an old version exists.

Thanks,

-Matt

We are on 8.4.4 on all endpoints, the old libcurl was left behind.  Since the Secure endpoint service is protected it will not allow a manual stop.  Is there another way?

Matthew Franks
Cisco Employee
Cisco Employee

If you have Connector Protection enabled, you would need the password to stop the service.

-Matt