Without more details I can't say for certain why the endpoint isn't displaying the Cisco Security Risk Score. We may need to investigate the logs on the endpoint to determine communication issues or installation issues. I suggest opening a TAC case s...

Pending generally means that we haven't received enough information yet to populate that field. If this is a new install, it just may not have that data yet. Also, verify the endpoint meets the requirements in the Cisco Security Risk Score section of...