Last reload reason: Critical software exception, check bootflash:crashinfo_RP_00_00_20200712-083918-IST

[drohatgi]

Can anyone help me why router got rebooted .crasg file is generated and showing as below.

Last reload reason: Critical software exception, check bootflash:crashinfo_RP_00_00_20200712-083918-IST

FYI i ahave attached show tech file

[Leo Laohoo]

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@drohatgi wrote:

/bootflash/core/DC-O3-VSAT-ISDN-RTR_RP_0_x86_64_crb_linux_iosd_crankshaft-universalk9-ms_25166_20200712-083951-IST.core.gz

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Please download this file and upload it.

[drohatgi]

Hi Team,

While uploading requested file it is throwing following error ,can you please share any link to upload the same.



Correct the highlighted errors and try again.

The file dc-o3-vsat-isdn-rtr_rp_0_x86_64_crb_linux_iosd_crankshaft-universalk9-ms_25166_20200712-083951-ist.core.gz does not have a valid extension for an attachment and has been removed. jpg,gif,png,xlsx,tar,rtf,csv,ppt,pptx,mov,mp4,qt,wmv,doc,docx,pdf,jpeg,txt,xls,arf,zip are the valid extensions.

[Leo Laohoo]

Rename the file from .gz to .gz.txt.

[drohatgi]

HI Leo Laohoo,

I tried renaming but still no luck,it is not uploading .

Please share link to upload or could you please join webex to ceck

[drohatgi]

Please join webex
https://ibm.webex.com/meet/mashivar