Hi , I'm experiencing a ASR1001-X reload with the Last reload reason: Critical software exception, check bootflash:crashinfo_RP_00_00_20230302-124248-BGH
#sh version
Cisco IOS XE Software, Version 16.06.07
Cisco IOS Software [Everest], ASR1000 Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.6.7, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2019 by Cisco Systems, Inc.
Compiled Mon 23-Sep-19 14:36 by mcpre
Cisco IOS-XE software, Copyright (c) 2005-2019 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.
ROM: IOS-XE ROMMON
RBGKRADA-PuNas02 uptime is 2 hours, 45 minutes
Uptime for this control processor is 2 hours, 46 minutes
System returned to ROM by reload at 19:49:44 BGH Fri Dec 9 2022
System restarted at 12:46:52 BGH Thu Mar 2 2023
System image file is "bootflash:asr1001x-universalk9.16.06.07.SPA.bin"
Last reload reason: Critical software exception, check bootflash:crashinfo_RP_00_00_20230302-124248-BGH
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
License Type: Permanent
License Level: adventerprise
Next reload license Level: adventerprise
cisco ASR1001-X (1NG) processor (revision 1NG) with 3862048K/6147K bytes of memory.
Processor board ID FXS2046Q133
6 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
8388608K bytes of physical memory.
6594559K bytes of eUSB flash at bootflash:.
0K bytes of WebUI ODM Files at webui:.
Configuration register is 0x2102
May I know how to fix this issue?
Thank you,
