08-26-2021 09:36 AM
I have a user that is having problems with their WIFI and is spamming me with a lot of errors. The customer is having issues with connecting to guest WIFI and disconnecting shortly afterwards. I've tried to search these up but no information is present with some of these errors. Thanks!
08-26-2021 04:04 PM
What model of AP and controller?
What firmware is the controller running?
What is the wireless client (manufacturer)?
Is this affecting one wireless client or multiple?
08-27-2021 08:18 AM
What model of AP and controller?
Cisco C9120AXE-B AP | Cisco Catalyst 9800-CL Wireless Controller
What firmware is the controller running?
Software version 16.12.4.31 | Boot version 1.1.2.4
What is the wireless client (manufacturer)?
macOS 10.15.7 Catalina
Is this affecting one wireless client or multiple?
1 User
Thanks!
08-27-2021 05:54 PM
Do not use 16.12.4.
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