04-30-2012 05:54 PM - edited 03-20-2019 07:57 PM
I have three switches that a giving me the same error and after changing the software am still getting it. See below
POST: Failed PortPhyLoopback Packet Test asic_index 0 port_hardware_index 14
Any idea what I can do to eliminate the issue.
Sent from Cisco Technical Support iPhone App
04-30-2012 06:02 PM
Rest of the out put
Switch#show post
Stored system POST messages:
Switch 1
-
POST: CPU MIC register Tests : Begin
POST: CPU MIC register Tests : End, Status Passed
POST: MA BIST : Begin
POST: MA BIST : End, Status Passed
POST: TCAM BIST : Begin
POST: TCAM BIST : End, Status Passed
POST: SF ASIC BIST : Begin
POST: SF ASIC BIST : End, Status Passed
POST: Switch Fabric Memory Tests : Begin
POST: Switch Fabric Memory Tests : End, Status Passed
POST: CPU MIC interface Loopback Tests : Begin
POST: CPU MIC interface Loopback Tests : End, Status Passed
POST: PortASIC RingLoopback Tests : Begin
POST: PortASIC RingLoopback Tests : End, Status Passed
POST: Thermal, Fan Tests : Begin
POST: Thermal, Fan Tests : End, Status Passed
POST: PortASIC Port Loopback Tests : Begin
POST: Failed PortPhyLoopback Packet Test asic_index 0 port_hardware_index 14
POST: PortASIC Port Loopback Tests : End, Status Passed
POST: EMAC Loopback Tests : Begin
POST: EMAC Loopback Tests : End, Status Passed
Switch#
Switch#
Switch#dir all
Directory of flash:/
2 -rwx 14522755 Mar 1 1993 00:16:34 +00:00 c3750e-universalk9-mz.122-55.SE.bin
3 -rwx 1937 Mar 1 1993 00:04:20 +00:00 private-config.text
4 -rwx 3096 Mar 1 1993 00:04:21 +00:00 multiple-fs
5 -rwx 1923 Mar 1 1993 00:04:20 +00:00 config.text
57409536 bytes total (42759168 bytes free)
Directory of system:/
2 -r-- 0 startup-config
508 -
1937 ifIndex-table
2 -
35 IOS-Self-Sig#3838.cer
524288 bytes total (517304 bytes free)
Switch#
Switch#
Switch#
Switch#
Switch#show ver
Cisco IOS Software, C3750E Software (C3750E-UNIVERSALK9-M), Version 12.2(55)SE, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Sat 07-Aug-10 21:43 by prod_rel_team
Image text-base: 0x00003000, data-base: 0x02800000
ROM: Bootstrap program is C3750E boot loader
BOOTLDR: C3750E Boot Loader (C3750E-HBOOT-M) Version 12.2(44r)SE5, RELEASE SOFTWARE (fc3)
Switch uptime is 14 minutes
System returned to ROM by power-on
System image file is "flash:c3750e-universalk9-mz.122-55.SE.bin"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
License Level: ipbase
License Type: Permanent
Next reload license Level: ipbase
cisco WS-C3750E-24TD (PowerPC405) processor (revision D0) with 262144K bytes of memory.
Processor board ID CAT1143R0F2
Last reset from power-on
1 Virtual Ethernet interface
1 FastEthernet interface
28 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.
512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : 00:1E:13:A5:D1:00
Motherboard assembly number : 73-10313-11
Motherboard serial number : CAT1143551L
Model revision number : D0
Motherboard revision number : A0
Model number : WS-C3750E-24TD-S
Daughterboard assembly number : 800-28590-01
Daughterboard serial number : CAT1141556T
System serial number : CAT1143R0F2
Top Assembly Part Number : 800-27546-01
Top Assembly Revision Number : C0
Version ID : V01
CLEI Code Number : COM7J10ARA
Hardware Board Revision Number : 0x01
Switch Ports Model SW Version SW Image
-
-
-
-
-
1 30 WS-C3750E-24TD 12.2(55)SE C3750E-UNIVERSALK9-M
Configuration register is 0xF
Switch#
04-30-2012 06:22 PM
There's nothing you can do except contact Cisco and get the appliance RMA-ed.
04-30-2012 06:29 PM
I thought this was a bug issue.
Sent from Cisco Technical Support iPhone App
04-30-2012 08:01 PM
I thought this was a bug issue.
I do not believe this is the case.
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