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CISCO BUSINESS APP not adding new device

djdelimat
Level 1
Level 1

I had my CBS250 in the Cisco Business APP but I was trying to configure for static IP and ended up removing the device from the app.  Now each and every time I attempt to add the device back to the app for which I have removed from my IOS device many times trying to get past this, but I get to "Validating Site Credentials" and I end up getting the following error.

Error: Unauthorized, Please login again.

But I am entering my correct login information.  I am not sure what it is asking for...  This is very frustrating as I would like to use the app to monitor the device instead of having to pull up a web browser to do that.

Thanks in advance.

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