05-20-2022 04:47 AM
Hello everyone ,
I have Cisco DNA Version 2.2.3.5 registre with smart account and license are showing up on the DANC .
I have ISR4461 device up on DNAC , my issue that the ISR4461 showing license un-registre .
Find bellow some show command from the ISR4461 .
MME-CORE-RR-C018#show call-home profile CiscoTAC-1
Profile Name: CiscoTAC-1
Profile status: ACTIVE
Profile mode: Full Reporting
Reporting Data: Smart Call Home, Smart Licensing
Preferred Message Format: xml
Message Size Limit: 3145728 Bytes
Transport Method: http
HTTP address: https://tools.cisco.com/its/service/oddce/services/DDCEService
Other address(es): default
Periodic configuration info message is scheduled every 3 day of the month at 16:01
Periodic inventory info message is scheduled every 3 day of the month at 15:46
Alert-group Severity
------------------------ ------------
crash debugging
environment minor
inventory normal
Syslog-Pattern Severity
------------------------ ------------
.* major
MME-CORE-RR-C018#show license summary
License Usage:
License Entitlement Tag Count Status
-----------------------------------------------------------------------------
appxk9 (ISR_4400_Application) 1 IN USE
MME-CORE-RR-C018#show license all
Smart Licensing Status
======================
Smart Licensing is ENABLED
License Conversion:
Automatic Conversion Enabled: False
Status: Not started
Export Authorization Key:
Features Authorized:
<none>
Utility:
Status: DISABLED
Smart Licensing Using Policy:
Status: ENABLED
Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED
Transport:
Type: Transport Off
Miscellaneous:
Custom Id: <empty>
Policy:
Policy in use: Merged from multiple sources.
Reporting ACK required: yes (CISCO default)
Unenforced/Non-Export Perpetual Attributes:
First report requirement (days): 365 (CISCO default)
Reporting frequency (days): 0 (CISCO default)
Report on change (days): 90 (CISCO default)
Unenforced/Non-Export Subscription Attributes:
First report requirement (days): 90 (CISCO default)
Reporting frequency (days): 90 (CISCO default)
Report on change (days): 90 (CISCO default)
Enforced (Perpetual/Subscription) License Attributes:
First report requirement (days): 0 (CISCO default)
Reporting frequency (days): 0 (CISCO default)
Report on change (days): 0 (CISCO default)
Export (Perpetual/Subscription) License Attributes:
First report requirement (days): 0 (CISCO default)
Reporting frequency (days): 0 (CISCO default)
Report on change (days): 0 (CISCO default)
Usage Reporting:
Last ACK received: <none>
Next ACK deadline: Apr 27 05:44:20 2023 PST
Reporting push interval: 30 days
Next ACK push check: <none>
Next report push: May 19 20:21:43 2022 PST
Last report push: <none>
Last report file write: <none>
Trust Code Installed: <none>
License Usage
=============
appxk9 (ISR_4400_Application):
Description: appxk9
Count: 1
Version: 1.0
Status: IN USE
Export status: NOT RESTRICTED
Feature Name: appxk9
Feature Description: appxk9
Enforcement type: NOT ENFORCED
License type: Perpetual
Product Information
===================
UDI: PID:ISR4461/K9,SN:FLM244311H0
Agent Version
=============
Smart Agent for Licensing: 5.0.9_rel/68
License Authorizations
======================
Overall status:
Active: PID:ISR4461/K9,SN:FLM244311H0
Status: NOT INSTALLED
Purchased Licenses:
No Purchase Information Available
Derived Licenses:
Entitlement Tag: regid.2015-01.com.cisco.ISR_4400_Application,1.0_da87444e-68bb-4821-8aab-63f8531a0430
can you please help me solve this issue .
Best regards
Younes
05-20-2022 07:40 AM
Hi
Just to make sure, you went to DNAC License Manager and applied the license to the device, right?
05-20-2022 08:48 AM
Hi Flavio ,
can you tell how to do this Please .
Best regards
Amine
05-20-2022 09:08 AM
Try to follow this steps:
05-20-2022 10:06 AM
Hi Flavio ;
I did flow this but I'm getting this issue .
05-20-2022 11:16 AM
Which version are you using? Can you downgrade this to a version supported by smart license?
05-28-2022 04:11 PM
Hi Flavio ,
I did solve this issue with cisco tac , we did use Smart License Compliance to sync liense .
Thank you Flavio .
Best regarads
Younes
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