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Excessive Device Unreachable Notifications

Chris Terry
Level 1
Level 1

I'm on version 2.3.7.9, previously 2.3.7.7.

I have notifications set up for Device Unreachable for Routers, Switches, WLCs, and APs. I've been noticing a lot of excessive notifications for those alerts. Most are, what appears to be, false alarms. Most of the alerts are resolved within a few minutes or less. I've logged into the devices and have not seen any evidence of the device losing connectivity. We have other monitoring software that doesn't see even so much as a dropped packet.

I'm wondering if there's something I'm missing or if these are truly false alarms. If they are false alarms is there a fix or alternative other than just disabling that alert/notification?

Examples:

Oct 9, 2025   
 DEVICE_AVAILABILITY:REACHABLEEvent2:29:58.666 PM
 DEVICE_AVAILABILITY:UNREACHABLEEvent2:29:10.862 PM
Oct 8, 2025   
 DEVICE_AVAILABILITY:REACHABLEEvent11:42:08.544 PM
 DEVICE_AVAILABILITY:UNREACHABLEEvent11:41:42.426 PM
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