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ISE server Integration fails -The ISE credentials provided are invalid

dal
Level 3
Level 3

Hi.

The integration between DNAC and ISE has stopped working at some point. Don't exactly know when, but it has worked fine before.

It claims that The ISE credentials provided are invalid. But if I use the same credentials to log into ISE directly in the ISE web interface, they work just fine.

The credentials are also the same in both web gui and cli. Both work fine when used directly

What could cause this? And where do I start looking for logs etc?

Thanks

1 Accepted Solution

Accepted Solutions

dal
Level 3
Level 3

I generated a new username / password in both ISE GUI and ISE CLI and that worked fine.

I wonder why. Maybe the password was to complex on the former user?

Either way, it is resolved now

View solution in original post

4 Replies 4

marce1000
VIP
VIP

 

     - Check if this bug report could be applicable : https://bst.cisco.com/bugsearch/bug/CSCvt27360

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Hi.

Don't think so since we are running DNAC Version 2.3.3.6-70045, and the issue should be fixed there.
We are also running ISE v2.7 (patch8)

 

                 - Try examining the mentioned network-design-service log(s) anyway , 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

dal
Level 3
Level 3

I generated a new username / password in both ISE GUI and ISE CLI and that worked fine.

I wonder why. Maybe the password was to complex on the former user?

Either way, it is resolved now