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Unauthorized to access Cisco IOS-XE IP Route Analysis.

ELIAS AGGELIDIS
Level 1
Level 1

Dear Team 

 

when ever I am trying to use Ip route analysis I am getting : Unauthorized to access Cisco IOS-XE IP Route Analysis. Authorization may have expired. Please re-login.

 

Console output gives : 

 

info: SSO login: open SSO login window...

info: $proxyConfig: Proxy is disabled.

info: SSO login: window opened

info: SSO login: redirected to https://cloudsso.cisco.com/as/authorization.oauth2?response_type=code&redirect_uri=https%3A%2F%2Fcway.cisco.com%2Foauth%2Fvalidate.html&client_id=CX.CLIAnalyzer.PRD&scope=openid+profile+email

info: SSO login: redirected to https://cloudsso.cisco.com//as/ZyTsT/resume/as/authorization.ping?

info: SSO login: redirected to https://id.cisco.com/oauth2/default/v1/authorize?login_hint=eagelidis%40algosystems.gr&scope=openid+profile+email+address+phone+offline_access&response_type=code&redirect_uri=https%3A%2F%2Fcloudsso.cisco.com%2Fsp%2FeyJpc3MiOiJodHRwczpcL1wvaWQuY2lzY28...

info: SSO login: received authorization code

info: SSO login: window closed - user login successful

info: Fetching CWAY access token using authorization code

info: Saving CWAY access token

debug: Cookies: "DT=DI0HA6vhawLSyGkHU3G5q9BFw; _biz_uid=708b725890094cb0ec515ee6b00d169f; _biz_flagsA=%7B%22Version%22%3A1%2C%22XDomain%22%3A%221%22%2C%22ViewThrough%22%3A%221%22%2C%22Frm%22%3A%221%22%7D; cdc.cookie.newUser=0; ak_bmsc=24A7800608E272650D36FD869E7F209D~000000000000000000000000000000~YAAQITMTAlw7IgF/AQAAj5gtEw7Jdv+w60D/0nSR+BK+s4d2D7usOKkeJPPw6I4TZEpnOl0oSs+PQu8EHOKfejSS3PMfTye4HaUcXmHP5xdNOT/6sNDTAh0luI35eNv1VAlciWV2igC016YPZttajcOrvMeq0Sz3/jYsscPly33SpPPbc0jrRxmXk3LjCKQHRd0+JLbEKDJBAI94Ni6KB0yjmRHrCns0nt8xDBdsJxKIN6usYBYDnoKZSdgtz8yinTF7rJERRMNwkhwndzh81Cij9CO3/4f/c81BSCtKWYvkl7pDOHcVRHzZ9Y/L5vd5MbJlro0IueFwe0Gb86o24frihcDarQk6OagfoSWc6IDCZFBkp0iKGMDSc6spXdW5iHDROtIfcA==; bm_sz=FB7FA2DBEDFE22EA2D8A1D0840EC0DEB~YAAQITMTAl07IgF/AQAAj5gtEw7IinLxgbUubNlh/UPr1uQRngL5pwPEL0qsn90g5n5GC+sRwywraDy5XJfaMg8mlNTPyux96pbDLiYP7GHwjGYgPow6nJG8Qq2Xazm6soNhqDlniiUWE+U5k7oaMjYoLNTNbt8Un+cVaQyfcvxpseFgAuYla1sySLR2UC2xPPgDHi1VUtD9Lf7w8MQq2hKwQIDF72sNfECX20/F5yRbyhxa4PXF70ZZ2dJC+d9iFkAzEkjvOUceA42VzMCjyzcUzQ9snnpQD3TzpqR+7/nFew==~3158341~3360306; _biz_sid=414153; anchorvalue=; oneid_locale=en-US; PF=Og9kzQimWmIsMmMLW5WQQn9eKPdVybRBfreBk9pjJ6H4; t=default; oktaStateToken=00JiRY9c7wIs0ru7BHE8kXQSwzcXZ78y9SB1sYWyP6; bm_mi=B20110A89FDB28320A5153728E36D2D9~eLgOK+Hh1iv8SlHKVlXgbaVFlRs6FEFWJS3mHFAPgXt5mLPA2V0xtLfjFSdzu1ojiL0Z2v9ohM/O4gdhuEPxdrQWI3vLeRS8vBtNtIOKXezjTvvHM/aCOtXyc0SDZ0C1gONXMBWmsaCeWHWC+LjU4uqYJ776DqHCXZNtrL4yBs8JUjIE045umavnWhRRQFFpsTm6qPPJiDe6HdzRYfoZ6fhAYQQ1N9YBy1tTHA4nQpO4I/4gD4vbAA5SF5pLf4/Il6gwd4Zvzu/CQsEVqivOmw==; _biz_nA=64; _biz_pendingA=%5B%5D; bm_sv=25007F5854D4BC62FE74D57CB0FD67BC~kloXKsQEoazNQRiL2nfMjqekOv0ojRrZ55o3QMtMkFQ98ImfR1LjRD+x0xbEUo+UY7BQ8MVaLhTXFhmRAshWcIURjEdV+OLu9uElRmQSWiOSUeHSaw2SqO6a7ZYn56jxXAq0C9IvZrWeFRh03YsVahVZD3GiURz5BxevSiz1hS8=; _abck=75631B11F1610E36305B3BDC5BB71705~0~YAAQITMTAtpFIgF/AQAA0oA6EwcHJYOmFK11V6dm9verNyKukxhZECEMr+7o0ZybUE/jFUm13bDX/OD1BwNjRInbTrpgOBx+1hMhH8KNPM7wzhLyMXDajos0+pSafBxtyIsCQNGG0HuuQiP4vC0gdk5GBc39E327yGB9hN1ucjjKItUuO3XT0u1gDX8JHnuQ0lz4SKYP4mnXOqBu318bTIJWgn2W6XBb33Sf8o3DWhmpjrlZ58rU88dOR35ruqDmtiIqZgvoM6/I7mrmqGY12yAMhi4WZ/Vuf4FrvxUv6CyAz10nkwVK0PraowYzGohgIJHe3j9kq0JIEXZmn9I/fhFtxJ7PJYCJllrycr1xnEGR67ZTA0drJBHP9SGtqMvxmWPtCdMhLRNFCLP44oTM1ZZrhgrjxOQ=~-1~-1~-1; JSESSIONID=8594C214B666F2A2EF445C2697D9526B; sid=102vyNY6Hf3TTyGe63UNCxTfQ; utag_main=v_id:017e5d25b0530012e2ed1e53a9b303078001b07000c4e$_sn:12$_ss:0$_st:1645296876485$ses_id:1645294230710%3Bexp-session$_pn:2%3Bexp-session$ctm_ss:true%3Bexp-session; authorization=LoggedIn; wamsessiontracker=T1RLAQLVnNofPwTb5Lqpd8CgWNLRT_RN2RB74lIyIFQ8A6Je-9MpgHJnAACAFM0dC9ZyCLwIrGZTwR6xJBLzclbSz_jd8Ygu4gVsF873rxy4PpewD62D9YMli39_kT43deOdrRpbcylrtJ6xNcPc6AMow5d7rK7VUuRy4g_Bt9XrP87c_j-6J_arlNhRwa3lZB9Y4F0bbpFtFX1mr2YHZ_qTDMaHzGi2cPFlUyE*; cstoken=T1RLAQGzuKmnEqAcS9Q9stWHTRSk4mniUBB637KocFSb756eVwTuWpNpAABwqEF7qzPh7IGXqPXkDeDxSxHllkWoA-jYXBcH1wkggRvaOoSWAFS4hNq2ZUez4YoBQlYdMTqboOY-UypyDY52P4ftxisALP34_iOejKA7GCxWlRmAtrqTUd-XoJGtbV91kZmIHLaI73YETeFPAwaZlQ**; iftoken=T1RLAQK_Dop72IOf60aOaMQtLdGnwr9GjhBD6pQfmKeWhE1WCSHrkWATAADg_sTdJbDxhlJM28PrVM6KgcbnUjk1CL0fqc-TnjYLfXmWOwckhMKhdOo6hKzb0M3LdAEzEkFX7lzZmBKHD_iEhFPPcvgQyOqBh8pzXAv50ig8IE2sWyFQZoEzAyillstkWKajO_RNH1JUo9RoR9A4ymLcN_vZx-784Dcr-tpU0OrLBEgslrljZIO1OQ88v_A2prVVFVbdwlkh9UN5zapq-TcDnZ0Rt2o4LKv2ymWh8gYr_68qSaeHlQ0kEv98LAVNj_0IQbr9O1v0__xg3k-aCT2D5sG93GLLBYmx0X-UBls*; RT=\"z=1&dm=id.cisco.com&si=d44e1102-32e2-4ca1-a320-7f80f7955539&ss=kzu5pbsu&sl=2&tt=2n4&rl=1&obo=1&ld=i5as&r=ptwad8n&ul=i5at&hd=i6sa\"; "

info: Fetching BDB authorization code

info: Fetching BDB access token using authorization code

info: Saving BDB access token

info: Fetching Sncheck authorization code

info: Fetching Sncheck access token using authorization code

info: Saving Sncheck access token

 

any ideas ?

1 Reply 1

ELIAS AGGELIDIS
Level 1
Level 1

From devtools I am getting this :

 

apollo-sa-http.js:49 POST https://api.cisco.com/bdb/v3/jobs/apollo_ios_rp_ip_route_analysis_get_input_2 returned status: 403 Forbidden
(anonymous) @ apollo-sa-http.js:49
self.callback @ /Applications/Cisco …uest/request.js:185
emit @ node:events:369
(anonymous) @ /Applications/Cisco …est/request.js:1154
emit @ node:events:369
(anonymous) @ /Applications/Cisco …est/request.js:1076
onceWrapper @ node:events:475
emit @ node:events:381
endReadableNT @ node:internal/streams/readable:1307
processTicksAndRejections @ node:internal/process/task_queues:81
angular.min.js:108 handlePost(): Retrying with 3 retries remaining
(anonymous) @ angular.min.js:108
(anonymous) @ bdb-service.js:75
(anonymous) @ angular.min.js:121
$eval @ angular.min.js:135
$digest @ angular.min.js:132
(anonymous) @ angular.min.js:135
e @ angular.min.js:43
(anonymous) @ angular.min.js:46
apollo-sa-http.js:49 POST https://api.cisco.com/bdb/v3/jobs/apollo_ios_rp_ip_route_analysis_get_input_2 returned status: 403 Forbidden
(anonymous) @ apollo-sa-http.js:49
self.callback @ /Applications/Cisco …uest/request.js:185
emit @ node:events:369
(anonymous) @ /Applications/Cisco …est/request.js:1154
emit @ node:events:369
(anonymous) @ /Applications/Cisco …est/request.js:1076
onceWrapper @ node:events:475
emit @ node:events:381
endReadableNT @ node:internal/streams/readable:1307
processTicksAndRejections @ node:internal/process/task_queues:81
angular.min.js:108 handlePost(): Retrying with 2 retries remaining
(anonymous) @ angular.min.js:108
(anonymous) @ bdb-service.js:75
(anonymous) @ angular.min.js:121
$eval @ angular.min.js:135
$digest @ angular.min.js:132
(anonymous) @ angular.min.js:135
e @ angular.min.js:43
(anonymous) @ angular.min.js:46
apollo-sa-http.js:49 POST https://api.cisco.com/bdb/v3/jobs/apollo_ios_rp_ip_route_analysis_get_input_2 returned status: 403 Forbidden
(anonymous) @ apollo-sa-http.js:49
self.callback @ /Applications/Cisco …uest/request.js:185
emit @ node:events:369
(anonymous) @ /Applications/Cisco …est/request.js:1154
emit @ node:events:369
(anonymous) @ /Applications/Cisco …est/request.js:1076
onceWrapper @ node:events:475
emit @ node:events:381
endReadableNT @ node:internal/streams/readable:1307
processTicksAndRejections @ node:internal/process/task_queues:81
angular.min.js:108 handlePost(): Retrying with 1 retries remaining
(anonymous) @ angular.min.js:108
(anonymous) @ bdb-service.js:75
(anonymous) @ angular.min.js:121
$eval @ angular.min.js:135
$digest @ angular.min.js:132
(anonymous) @ angular.min.js:135
e @ angular.min.js:43
(anonymous) @ angular.min.js:46
apollo-sa-http.js:49 POST https://api.cisco.com/bdb/v3/jobs/apollo_ios_rp_ip_route_analysis_get_input_2 returned status: 403 Forbidden
(anonymous) @ apollo-sa-http.js:49
self.callback @ /Applications/Cisco …uest/request.js:185
emit @ node:events:369
(anonymous) @ /Applications/Cisco …est/request.js:1154
emit @ node:events:369
(anonymous) @ /Applications/Cisco …est/request.js:1076
onceWrapper @ node:events:475
emit @ node:events:381
endReadableNT @ node:internal/streams/readable:1307
processTicksAndRejections @ node:internal/process/task_queues:81
angular.min.js:108 Unauthorized to access Cisco IOS-XE IP Route Analysis. Authorization may have expired. Please re-login. err.status = 403
angular.min.js:108 IOS-XE IP Route Analysis completed in 9.151s
angular.min.js:108 IP Route Analysis requires entitlement level of Customer
console-api-factory.js:253 prompt already enabled
angular.min.js:108 Workflow Step[0] started --> apollo_ios_rp_ip_route_analysis_get_input_2
console-api-factory.js:49