Upgrade to CLI Analyzer version 3.6.5 - Unable to use offline post upgrade

[billlippai]

I upgraded to version 3.6.5 and the software is hanging when started. I enter my master password and if the software is unable to reach the Internet as it is in many cases of use, the screen goes grey and sits there. Closing the dialog and attempting to reopen causes the next window to not appear outside of the process list. Killing the Cisco CLi Analyzer process via end task results in it working again but only if it has access to the Internet.

Is there a way to bypass the Internet Cisco Login attempt to use the software offline that I am missing? If not, can a 30 second  timeout be built into the software to bypass login if it is unable to reach cisco.com? I have left the software running for over an hour on the grey screen and it never passes go.  I don't need tokens when I am not on the Internet to upload and this will be the demise of this software in our environment if it can't work without Internet access.

Thanks for any input.

[Leo Laohoo]

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@billlippai wrote:

I upgraded to version 3.6.5

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Make sure you are familiar with FN - 64191 - Catalyst 3850/3650 Switches That Run Cisco IOS XE Releases 3.6.5E/3.7.4E or Earlier Might Exhibit High CPU Usage

[billlippai]

Thanks for the response but the issue is with version  3.6.5 of Cisco CLI Analyzer. It is not 3.6.5 of IOSXE

[prashantkumar21]

I have the same issue. Does anyone has solution yet?

[ImObiWanKenobi]

Same issue. Can't interpret this output:

HEN-Internet-2911#show int gi 0/0

GigabitEthernet0/0 is up, line protocol is up

  Hardware is CN Gigabit Ethernet, address is 24e9.b33b.d9d0 (bia 24e9.b33b.d9d0)

  Description: Downlink to Internal-DMZ-External Switch port Fa 0/1

  Internet address is 64.250.236.97/28

  MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 100000 usec,

     reliability 255/255, txload 5/255, rxload 10/255

  Encapsulation ARPA, loopback not set

  Keepalive set (10 sec)

  Full Duplex, 1Gbps, media type is RJ45

  output flow-control is unsupported, input flow-control is unsupported

  ARP type: ARPA, ARP Timeout 04:00:00

  Last input 00:00:00, output 00:00:00, output hang never

  Last clearing of "show interface" counters never

  Input queue: 0/75/0/16 (size/max/drops/flushes); Total output drops: 5782

  Queueing strategy: fifo

  Output queue: 0/40 (size/max)

  30 second input rate 40021000 bits/sec, 7465 packets/sec

  30 second output rate 23435000 bits/sec, 6663 packets/sec

     3053560278 packets input, 1733959874 bytes, 0 no buffer

     Received 4862788 broadcasts (0 IP multicasts)

     0 runts, 0 giants, 0 throttles

     0 input errors, 0 CRC, 0 frame, 47020673 overrun, 0 ignored

     0 watchdog, 876130 multicast, 0 pause input

     3866775928 packets output, 2899861311 bytes, 0 underruns

     0 output errors, 0 collisions, 0 interface resets

     4 unknown protocol drops

     0 babbles, 0 late collision, 0 deferred

     10 lost carrier, 0 no carrier, 6895616 pause output

     0 output buffer failures, 0 output buffers swapped out