UCS Alert is not showing on SCOm Console

[SunilKumarPatel]

Hi All,

We recently configured UCS Monitoring with SCOM, all device got discovered in SCOM console.

But any alert that are coming to UCS console or not showing to SCOM console and after having many critical and major alert on UCS console, SCOM showing healthy and alerts are configured on SCOM.

Need support on this….

SCOM - 2012 R2

UCS - 2.1(3c)

Many Thanks

[SunilKumarPatel]

Getting Below error on SCOM Server .

Log Name:      UCS Management Service

Source:        FaultCache

Date: 9/7/2015 4:13:58 PM

Event ID:      19908

Task Category: None

Level:         Error

Keywords:      Classic

User: N/A

Computer: $$$$$$$

Description:

PopulateFaultCache : UCSM InstanceId=36cea7983db54381856355847bece6ca not found

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="FaultCache" />

    <EventID Qualifiers="0">19908</EventID>

    <Level>2</Level>

    <Task>0</Task>

<Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-09-07T14:13:58.000000000Z" />

<EventRecordID>17682</EventRecordID>

    <Channel>UCS Management Service</Channel>

    <Computer></Computer>

    <Security />

  </System>

  <EventData>

    <Data>PopulateFaultCache : UCSM InstanceId=36cea7983db54381856355847bece6ca not found</Data>

  </EventData>

</Event>

[tcerling]

In your first post you say you need support.  Have you opened a case with TAC?

[amimanda]

Hi Sunil,

Which version of Management Pack are you using?

The error you have mentioned could occur when the UCS Manager instance details is not available with "Cisco UCS Management Service". You can either wait for some time ( 2-4 hours) till the Instance discovery runs again to populate the UCS Manager instance details or if the issue doesn't resolve, you can consider re-adding the UCS Manager from Add Monitoring Wizard after deleting the current instance.

In case, issue persists, further debugging would be required and as Tim mentioned opening a case with TAC will accelerate the process.

Thanks,

Amit Kumar