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a request hanging in the intersight

andrewwa
Cisco Employee
Cisco Employee

I have a removed device hanging in the intersight for more than 3 hours, it stucks at 75% and can not go any further. I'm not able to kill that (there is no option to choose), can anyone help?  Thank you.

intersight error.png

1 Accepted Solution

Accepted Solutions

Sergiu.Daniluk
VIP Advisor VIP Advisor
VIP Advisor

Hello,

 

I was looking on how one can request support for the Intersight itself, and the only way to do it, as far as I could see, is by using the Feedback option:

 

Send FeedbackSend FeedbackReport DefectReport Defect

 

Alternatively, you can open a Cisco TAC case for the device in question (through Intersight Server Details page), but I am not sure if this can apply in your scenario, as I see you want to remove a vCenter.

 

Hope it helps!

 

Regards,

Sergiu

 

P.S.: Let us know what is the feedback you get from the developers regarding the problem and what is the solution, just in case someone else experience the same problem.

View solution in original post

2 Replies 2

Sergiu.Daniluk
VIP Advisor VIP Advisor
VIP Advisor

Hello,

 

I was looking on how one can request support for the Intersight itself, and the only way to do it, as far as I could see, is by using the Feedback option:

 

Send FeedbackSend FeedbackReport DefectReport Defect

 

Alternatively, you can open a Cisco TAC case for the device in question (through Intersight Server Details page), but I am not sure if this can apply in your scenario, as I see you want to remove a vCenter.

 

Hope it helps!

 

Regards,

Sergiu

 

P.S.: Let us know what is the feedback you get from the developers regarding the problem and what is the solution, just in case someone else experience the same problem.

Thanks Serqiu,  all good now. The hanging job closed by itself after 24 hours.

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