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CML Authorization Timing Out

Kloperations
Level 1
Level 1

I am unable to authorize CML.  I have used it for about 9 months and now all of a sudden it is having issues authorizing.

 

The CURL Command test comes back good - please see screenshots

CML Auth Failed.pngCML CURL.png

Licensing Tech Support

Smart Licensing Tech Support info

Smart Licensing Status
======================

Smart Licensing is ENABLED

Registration:
Status: REGISTERED
Smart Account: Learning@Cisco
Virtual Account: DR6188978_643367
Export-Controlled Functionality: NOT ALLOWED
Initial Registration: SUCCEEDED on May 29 2020 16:32:19 UTC
Last Renewal Attempt: FAILED on Feb 26 2021 05:05:59 UTC
Failure reason: Agent received a failure status in a response message. Please check the Agent log file for the detailed message.
Next Renewal Attempt: Feb 26 2021 06:08:09 UTC
Registration Expires: Nov 25 2021 16:24:57 UTC

License Authorization:
Status: AUTH EXPIRED on Feb 26 2021 05:02:40 UTC
Last Communication Attempt: FAILED on Feb 26 2021 05:02:40 UTC
Failure reason: Data and signature do not match
Next Communication Attempt: Feb 26 2021 06:02:38 UTC
Communication Deadline: DEADLINE EXCEEDED

Export Authorization Key:
Features Authorized:
<none>

Utility:
Status: DISABLED

Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED

Transport:
Type: Callhome

Evaluation Period:
Evaluation Mode: Not In Use
Evaluation Period Remaining: 88 days, 22 hours, 15 minutes, 36 seconds

License Usage
=============
Handle: 1
License: <empty>
Entitlement tag: regid.2019-10.com.cisco.CML_ENT_BASE,1.0_15d3393c-846c-4e00-a54e-1ea90f2b2160
Description: <empty>
Count: 0
Version: 1.0
Status: NOT IN USE(1)
Status time: May 29 2020 21:25:47 UTC
Request Time: None
Export status: NOT RESTRICTED

Handle: 2
License: <empty>
Entitlement tag: regid.2019-10.com.cisco.CML_NODE_COUNT,1.0_2607650b-6ca8-46d5-81e5-e6688b7383c4
Description: <empty>
Count: 0
Version: 1.0
Status: NOT IN USE(1)
Status time: May 29 2020 21:25:47 UTC
Request Time: None
Export status: NOT RESTRICTED

Handle: 3
License: CML - VIRL
Entitlement tag: regid.2020-02.com.cisco.CML_PER_BASE,1.0_bf11c5aa-1b9f-49bb-b3e4-6d3c3997e13a
Description: CML Virtual Internet Routing Labs base workstation license with
20 nodes capacity
Count: 1
Version: 1.0
Status: AUTH EXPIRED(8)
Status time: Jan 24 2021 21:20:54 UTC
Request Time: May 29 2020 21:25:47 UTC
Export status: NOT RESTRICTED

Product Information
===================
UDI: UUID:4201fb13-1825-10a8-f769-a31ad14be5e7

Agent Version
=============
Smart Agent for Licensing: 4.10.4_rel/29

Upcoming Scheduled Jobs
=======================
Current time: Feb 26 2021 05:51:06 UTC
Daily: Feb 26 2021 21:29:17 UTC (15 hours, 38 minutes, 11 seconds remaining)
Certificate Renewal: Feb 26 2021 06:08:09 UTC (17 minutes, 3 seconds remaining)
Certificate Expiration Check: Nov 25 2021 16:24:57 UTC (272 days, 10 hours, 33 minutes, 51 seconds remaining)
Authorization Renewal: Feb 26 2021 06:02:38 UTC (11 minutes, 32 seconds remaining)
Authorization Expiration Check: Not Available
Init Flag Check: Not Available
Ack Expiration Check: Not Available
IdCert Expiration Warning: Sep 26 2021 16:24:57 UTC (212 days, 10 hours, 33 minutes, 51 seconds remaining)
Reservation configuration mismatch between nodes in HA mode: Jan 01 1970 00:00:00 UTC (213503982315917 days, 1 hours, 9 minutes, 10 seconds remaining)

License Certificates
====================
Production Cert: True
PIID: 4ecd249d-fe27-49dc-aa27-d4b3ff090221
Licensing Certificated:
Id certificate Info:
Start Date: Nov 25 2020 16:24:59 UTC
Expiry Date: Nov 25 2021 16:24:59 UTC
Version Number: 3
Serial Number: 7849936
Issuer Name: Smart Licensing CA
Common Name: 931e8b3d0e20c53ec715853eb06bb760792c711e::6
Attributes:
CN: 931e8b3d0e20c53ec715853eb06bb760792c711e::6
serialNumber: 4ecd249d-fe27-49dc-aa27-d4b3ff090221
O: Cisco

Signing certificate Info:
Start Date: Sep 11 2013 19:05:34 UTC
Expiry Date: Jan 01 1970 00:00:00 UTC
Version Number: 3
Serial Number: 3
Issuer Name: Cisco Licensing Root CA
Common Name: MMI Signer
Attributes:
CN: MMI Signer
O: Cisco

Sub CA Info:
Start Date: Sep 11 2013 19:06:30 UTC
Expiry Date: Jan 01 1970 00:00:00 UTC
Version Number: 3
Serial Number: 2
Issuer Name: Cisco Licensing Root CA
Common Name: Smart Licensing CA
Attributes:
CN: Smart Licensing CA
O: Cisco

Root Cert Info:
Start Date: May 30 2013 19:48:47 UTC
Expiry Date: Jan 01 1970 00:00:00 UTC
Version Number: 3
Serial Number: 1
Issuer Name: Cisco Licensing Root CA
Common Name: Cisco Licensing Root CA
Attributes:
CN: Cisco Licensing Root CA
O: Cisco

HA Info
==========
RP Role: Active
Chassis Role: Active
Behavior Role: Active
RMF: False
CF: False
CF State: Invalid
Message Flow Allowed: True

Reservation Info
================
License reservation: DISABLED

Other Info
==========
Software ID: regid.2019-10.com.cisco.CML_PRODUCT,1.0_38813fc6-15e2-4027-b081-4c3eda82c92e
Agent State: expired
TS enable: True
Transport: Callhome
Locale: en_US
Debug flags: 0x0
Privacy Send Hostname: True
Privacy Send IP: True
Build type:: Production
sizeof(char) : 1
sizeof(int) : 4
sizeof(long) : 8
sizeof(char *): 8
sizeof(time_t): 8
sizeof(size_t): 8
Endian: Little
Write Erase Occurred: False
XOS version: 0.10.0.0
Config Persist Received: False
Message Version: 1.3
connect_info.name: SSM
connect_info.version: 1.3
connect_info.additional:
connect_info.prod: True
connect_info.capabilities: DLC, AppHA, EXPORT_2, POLICY_USAGE
agent.capabilities: UTILITY, DLC, AppHA, MULTITIER, EXPORT_2, OK_TRY_AGAIN
SmartAgentClientWaitForServer: 2000
SmartAgentCmReTrySend: False
SmartAgentClientIsUnified: True
SmartAgentCmClient: True
SmartAgentClientName: UnifiedClient
builtInEncryption: True
enableOnInit: True
SmartAgentFederalLicense: False
SmartAgent_Crypto_Exit_CB: 0x7fed52879ca6
SmartAgent_Crypto_Start_CB: 0x7fed52879bcd
SmartAgentMultiTenant: False
attr365DayEvalSyslog: False
checkPointWriteOnly: False
SmartAgentDelayCertValidation: False
enableByDefault: False
conversionAutomatic: True
conversionAllowed: False
storageEncryptDisable: False
storageLoadUnencryptedDisable: False
TSPluginDisable: False
bypassUDICheck: False
loggingAddTStamp: False
loggingAddTid: False
HighAvailabilityOverrideEvent: UnknownPlatformEvent
platformIndependentOverrideEvent: UnknownPlatformEvent
platformOverrideEvent: UnknownPlatformEvent
WaitForHaRole: False
standbyIsHot: False
chkPtType: 0
delayCommInit: False
roleByEvent: False
maxTraceLength: 0
traceAlwaysOn: False
debugFlags: 0
Event log max size: 5120 KB
Event log current size: 5008 KB

Platform Provided Mapping Table
===============================
<empty>

 

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