Licensing CML 2.0 Personal without Smart Licensing

[hisstory1970]

I have a Virl 1.5 license and I am able to get the product key for my CML 2.0 license.  However, it fails to register even though I have Internet connectivity to my VM.  This is a personal license so I would rather not use an Enterprise Smart License program to use it.  Is there a way for me to license my CML 2.0 personal without Smart?

[Karlo Bobiles - Cisco]

Hello hisstory1970,

Unfortunately, CML 2.0 uses Smart Licensing. Can you please provide me with little bit more information as to what you're experiencing? Maybe a screenshot of the error message?

On a side note, for Cisco Modeling Labs - Personal support open a thread on the Cisco Modeling Labs - Personal Community: https://learningnetwork.cisco.com/s/topic/0TO3i00000094ZjGAI/cisco-modeling-labs-personal-community

Thanks,

Karlo Bobiles

Cisco Learning Network - Community Manager

[hisstory1970]

I was on a call with them earlier.  It is not a Smart licensing use exactly.  The wording is misleading.  My license just will not activate even though it is valid.  My VM has internet access but the registration times out after about 2 minutes.

[Karlo Bobiles - Cisco]

Hello hisstory1970,

Thank you for the info.

Can you please test connectivity by performing the following:

Log onto your CML-Personal console
Type: curl https://tools.cisco.com/its/service/oddce/services/DDCEService

You should get the following response

<h1>DDCEService</h1>

<p>Hi there, this is an AXIS service!</p>

<i>Perhaps there will be a form for invoking the service here...</i>

If your deployment is behind a Proxy, ensure you have provided appropriate Proxy settings under Transport settings on the licensing page.

I'll also, need some additional information. From the CML-Personal Lab Manager page, navigate to Tools > System Administration page. If you scroll down to the section “Licensing Tech Support", can you please copy everything email me directly at kabobile@cisco.com?

Regards,

Karlo Bobiles

Cisco Learning Network

[hisstory1970]

Changing the VMWare settings from bridged to NAT resolved the issue.  Thank you Karlo for the assistance.

[Karlo Bobiles - Cisco]

It was my pleasure! Glad you're up and running.

Cheers,
Karlo Bobiles

Cisco Learning Network

[lalankdev@gmail.com]

I got the license and trying to update but some how its says out of compliance

[SteveTremayne]

I'm having a similar problem, but when I use curl, I don't appear to be able to reach httpS sites.

I can reach some http sites that just return their various "go to our httpS site", but when I attempt to curl https, nothing happens and then curl eventually times out, or I get an OpenSSL SSL_connect error..

Is there some additional configuration required to allow curl to read https?

[lalankdev@gmail.com]

[Karlo Bobiles - Cisco]

Hello lalankdev@gmail.com,

Can you please provide email me at kabobile@cisco.com your CLN Store order number where you purchased Cisco Modeling Labs – Personal?  The screenshot showing your Smart Account as “DR”, which is not an account associated with a CLN Store order for this product.

Please ensure you’re using the registration token from your CLN Store My Account page for registration.

For instructions, please refer to the following: https://learningnetwork.cisco.com/s/question/0D53i00000U2ihwCAB/howto-upgrade-your-virtual-internet-routing-lab-instance-to-cisco-modeling-labs-personal-v20

***Please note: For privacy, please do not upload your License screenshots here. Please email me directly at kabobile@cisco.com.

Thank you,

Karlo Bobiles

Cisco Learning Network

[lalankdev@gmail.com]

Just send to you

[Karlo Bobiles - Cisco]

Thanks!

I’ve escalated this over to the Store Team for resolution.

I’ll keep you posted as soon as they confirm release.

Thank you,

Karlo Bobiles

Cisco Learning Network

[mathone01]

Karlo, I have just sent you an email with my license info and the screenshot of the error stating my license is out of compliance.

[Karlo Bobiles - Cisco]

Hello mathone01,

I don't recall seeing any emails from you, can you please resend? My email is kabobile@cisco.com

Thanks,

Karlo Bobiles

Cisco Learning Network