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Cisco AnyConnect Mac - 4.10.08025 Client Crashes at Startup

Marc Monaro
Level 1
Level 1

Hey Everybody, hoping someone can help. We've recently upgraded to the 4.10.08025 client on the Macs via a push from the ASAs, and just recently we have few folks who for whatever reason cannot launch their VPN client. Crashes as soon as the window pops up. We've done all the usually troubleshooting with no avail. Both in Monterey (12.7.x) The only workaround is to rip out the 4.10 client, reinstall the 4.9 client, and then when connected, the client will auto upgrade back to 4.10. As long as users don't disconnect, they have an active connection. I have the log files if anyone knows how to actually read them if needed. Couldn't drag n drop here.

Please advise.

1 Reply 1

Marc Monaro
Level 1
Level 1

FYI: If i downgrade them to the 4.9 client, it works.