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Cisco AP doesn't booting

ArsenLiliyev
Level 1
Level 1

Hi everyone! I have AP2802I-B-K9 Cisco AP, and I wanted to upgrade its IOS. There is IOS, what I run into this : ap3g2-k9w8-tar.153-3.JPP.tar. AP accepted it and loaded after running it. I didn't used it, just verified if it had took new IOS. But next day, when I tried to switch it, it doesn't want to load that IOS, and stay in rommon mode. It stucks at this writing: The system is unable to boot automatically because there are no bootable files. Also it denies command "debug capwap console cli" when I try use TFTP. What could be a problem? 

5 Replies 5

Leo Laohoo
Hall of Fame
Hall of Fame

@ArsenLiliyev wrote:
ap3g2

The AP file with a prefix of "ap3g2" means the firmware is for the2600/3600/2700/3700/IW3700.  

The AP file with a prefix of "ap3g3" is meant for 2800/3800/4800/1560. 

The AP is forced to load an incompatible firmware.  I recommend contacting TAC and organize for an RMA.

 

Excuse me, I was wrong with model of AP, it was writing on the box, but the actual model of AP is wrote on itself. And it is AIR-CAP3702I-A-K9. Then, ap3g2-k9w8-tar.153-3.JPP.tar, have proper prefix. Here is logs:

examining image...
DPAA Set for Independent Mode
tide_boot_speed = 100
DPAA_INIT = 0x0

%Error opening tftp://255.255.255.255/ap3g2-k9w7-tar.default (no such file or directory)ap:
ap: dir flash:/
Directory of flash://

2 -rwx 290 <date> info
3 -rwx 74639 <date> event.log
9 -rwx 376216 <date> crashinfo_19930301-000111-UTC
10 -rwx 435 <date> env_vars
4 drwx 2112 <date> ap3g2-k9w8-mx.153-3.JPP
6 -rwx 296 <date> capwap-saved-config
8 -rwx 368 <date> capwap-saved-config-bak
75 drwx 704 <date> configs
76 -rwx 64 <date> sensord_CSPRNG0
77 -rwx 64 <date> sensord_CSPRNG1
23 -rwx 11288 <date> private-multiple-fs
7 -rwx 95008 <date> lwapp_reap.cfg.bak
20 -rwx 63113 <date> event.capwap
17 -rwx 0 <date> ce

39098880 bytes available (2059776 bytes used)
ap: set
0=0
AP_IMAGE_INTEGRITY_FAILED_COUNT=1
AP_IMAGE_RCV=flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-mx
AP_MD5_LAST_SUCCESSFUL_TIME=03:01:17 UTC Mar 1 1993
CRASHINFO=flash:crashinfo_19930301-000111-UTC
DEFAULT=ROUTER
DEFAULT_ROUTER=10.0.0.1
ENABLE_BREAK=yes
IP_ADDR=10.0.0.1
IP_SUBNET_MASK=
MANUAL_BOOT=no
NETMASK=255.255.255.224
NEW_IMAGE=yes
RELOAD_REASON=23
TERMLINES=0
boot=fOOTh:
ip_SUBNET_MASK=255.255.255.0

 

I can't neither delete nor copy the same image again by tftp, as I did with it that one. It don't recognize tftp_init command.

Post the complete output to the command "dir flash:ap3g2-k9w8-mx.153-3.JPP".

ap: dir flash:/ap3g2-k9w8-mx.153-3.JPP
Directory of flash:/ap3g2-k9w8-mx.153-3.JPP/

108 -rwx 574554 <date> 8004.img
109 -rwx 19856 <date> E2.bin
110 -rwx 2213 <date> E5.bin
111 -rwx 16352 <date> X2.bin
112 -rwx 1916 <date> X5.bin
113 -rwx 12848 <date> V2.bin
114 -rwx 514 <date> V5.bin
115 -rwx 15184 <date> R2.bin
116 -rwx 4547 <date> R5.bin
117 -rwx 8176 <date> Q2.bin
118 -rwx 3957 <date> Q5.bin
119 -rwx 30368 <date> C2.bin
120 -rwx 16361 <date> C5.bin
121 -rwx 15184 <date> F2.bin
122 -rwx 4220 <date> F5.bin
123 -rwx 8176 <date> U2.bin
124 -rwx 5840 <date> HA2.bin
125 -rwx 3609 <date> U5.bin
126 -rwx 2049 <date> HA5.bin
127 -rwx 10512 <date> B2.bin
128 -rwx 2333 <date> B5.bin
129 -rwx 7008 <date> Y2.bin
130 -rwx 1875 <date> Y5.bin
132 -rwx 606185 <date> 8006.img
156 -rwx 2460 <date> triggerfish_cpld.img
157 -rwx 18818 <date> uart_firmware_upgrade.bin
158 -rwx 9031 <date> MCU.bin
159 -rwx 290 <date> info
160 -rwx 8061 <date> file_hashes
161 -rwx 141 <date> final_hash
162 -rwx 512 <date> final_hash.sig
165 -rwx 1468 <date> img_sign_rel.cert
166 -rwx 1545 <date> img_sign_rel_sha2.cert

39098880 bytes available (2059776 bytes used)

Try "boot flash:/ap3g2-k9w8-mx.153-3.JPP/8004.img".