11-24-2021 12:36 PM
Hi,
I previously upgraded a ASAv and it wiped the smart licence from the device. I rolled the image back but the licence was still missing, after applying the licence with the license smart register idtoken force command the ASAv rebooted but still not registering with the licence.
Any ideas how to fix this? Do I need to regenerate a new licence within the portal below? As I was attempting to reuse and previous one https://software.cisco.com/software/swift/lrp/#/licenses
DEBUG MESSAGES
MID005-FW-DMZ01# debug license agent all
MID005-FW-DMZ01# Lic IPC: Sending Debug Set message of length 14
Lic IPC: Sent message of 14 bytes total on sock 276013078
Lic IPC: Return from receive is 10, errno=Success
Lic IPC: Received message of length 87 on sock 276013078
Lic IPC: Reading 87 bytes from socket 276013078
Lic IPC: Receive return is > 0
Lic IPC: Transport rcvd message of length 87
Lic IPC: Processing message type 1003 (DebugMsg)
Lic IPC: seq_num= 152, msg_len = 87, payload_len = 77
Smart Agent: Wed Nov 24 20:32:10.443 UTC-SASRcvWQWrk1-Debug flag set 0xf
Lic IPC: Processed message type 1003
Lic IPC: Return from receive is 10, errno=Success
Lic IPC: Received message of length 116 on sock 276013078
Lic IPC: Reading 116 bytes from socket 276013078
Lic IPC: Receive return is > 0
Lic IPC: Transport rcvd message of length 116
Lic IPC: Processing message type 1003 (DebugMsg)
Lic IPC: seq_num= 153, msg_len = 116, payload_len = 106
Smart Agent: Wed Nov 24 20:32:10.443 UTC-1577133824-Admin Client side getting Server Response Success
Lic IPC: Processed message type 1003
Lic IPC: Receive return is < 0
Lic IPC: Nothing to read on socket
MID005-FW-DMZ01#
MID005-FW-DMZ01# lic smart renew auth
INFO: Command ignored, not registered with license authority.
MID005-FW-DMZ01# Lic IPC: Sending synchronous request message of length 10
Lic IPC: Sent message of 10 bytes total on sock 277233106
Lic IPC: Return from receive is 10, errno=Success
Lic IPC: Received message of length 12 on sock 277233106
Lic IPC: Reading 12 bytes from socket 277233106
Lic IPC: Sync socket received message of length 12
Lic IPC: Received Synchronous response of length 12
Lic IPC: Rcvd sync response rc=1
Lic IPC: Rcvd sync Response is 1, Lic IPC: Return from receive is 10, errno=Success
Lic IPC: Received message of length 114 on sock 276013078
Lic IPC: Reading 114 bytes from socket 276013078
Lic IPC: Receive return is > 0
Lic IPC: Transport rcvd message of length 114
Lic IPC: Processing message type 1003 (DebugMsg)
Lic IPC: seq_num= 154, msg_len = 114, payload_len = 104
Smart Agent: Wed Nov 24 20:32:15.984 UTC-1585526528-sending the client side renewAuth msg to daemon
Lic IPC: Processed message type 1003
Lic IPC: Return from receive is 10, errno=Success
Lic IPC: Received message of length 144 on sock 276013078
Lic IPC: Reading 144 bytes from socket 276013078
Lic IPC: Receive return is > 0
Lic IPC: Transport rcvd message of length 144
Lic IPC: Processing message type 1003 (DebugMsg)
Lic IPC: seq_num= 155, msg_len = 144, payload_len = 134
Smart Agent: Wed Nov 24 20:32:15.984 UTC-SASRcvWQWrk1-Not rescheduling authentication renew because the device is not registered.
Lic IPC: Processed message type 1003
Lic IPC: Return from receive is 10, errno=Success
Lic IPC: Received message of length 116 on sock 276013078
Lic IPC: Reading 116 bytes from socket 276013078
Lic IPC: Receive return is > 0
Lic IPC: Transport rcvd message of length 116
Lic IPC: Processing message type 1003 (DebugMsg)
Lic IPC: seq_num= 156, msg_len = 116, payload_len = 106
Smart Agent: Wed Nov 24 20:32:15.984 UTC-1585526528-Admin Client side getting Server Response Success
Lic IPC: Processed message type 1003
Lic IPC: Receive return is < 0
Lic IPC: Nothing to read on socket
#
MID005-FW-DMZ01#
MID005-FW-DMZ01#
SHOW LICENCE ALL
MID005-FW-DMZ01# show license all
Smart Licensing Status
======================
Smart Licensing is ENABLED
Registration:
Status: UNREGISTERED - REGISTRATION PENDING
Export-Controlled Functionality: Not Allowed
Initial Registration: First Attempt Pending
Lic IPC: Sending synchronous show request
License Authorization:
Status: EVAL MODE
Evaluation Period Remaining: 89 days, 23 hours, 11 minutes, 52 seconds
Utility:
Status: DISABLED
Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED
11-24-2021 12:45 PM
Ran the ID token force command again and now this is the output.
MID005-FW-DMZ01# show license all
Smart Licensing Status
======================
Smart Licensing is ENABLED
Registration:
Status: UNREGISTERED - REGISTRATION FAILED
Export-Controlled Functionality: Not Allowed
Initial Registration: FAILED on Nov 24 2021 20:44:04 UTC
Failure reason: Failed to parse response message. Message format is corrupt
License Authorization:
Status: EVAL MODE
Evaluation Period Remaining: 89 days, 23 hours, 0 minutes, 18 seconds
Utility:
Status: DISABLED
Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED
Transport:
Type: Callhome
License Usage
==============
(ASAv-STD-1G):
Description:
Count: 1
Version: 1.0
Status: EVAL MODE
Product Information
===================
UDI: PID:ASAv,SN:9AULN01CHDS
Agent Version
=============
Smart Agent for Licensing: 4.3.6_rel/38
MID005-FW-DMZ01#
05-09-2024 10:32 PM
Can I get a sys log for the below Lic status ?
Status: UNREGISTERED - REGISTRATION PENDING
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