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Cisco IP Communicator doesn't launch

crazyman678
Level 1
Level 1

I have an issue launching CIPC on latptop HP 470 G5 with Windows 10 Enterprise 1909.

When I start it, I have an error on screen 1. If I press OK - it's looping. If I press Cancel - I have an error on screen 2. Then I press OK and CIPC doesn't launch.

Driver, that have installed on laptop - Connexant ISST Sudio, latest version.

I also tried to install different versions of this driver and re-install CIPC - without any result...

 

Please, help.

P.S. I also tried to uninstall driver and in this case CIPC launched, but without sound.

 

1 Accepted Solution

Accepted Solutions

crazyman678
Level 1
Level 1

I've resolved my problem. It's just need to rename INPUT and OUTPUT devices in Windows Sound Properties in the same name.

View solution in original post

1 Reply 1

crazyman678
Level 1
Level 1

I've resolved my problem. It's just need to rename INPUT and OUTPUT devices in Windows Sound Properties in the same name.