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Cisco IP Communicator Version 7.0.6 - Win 10 Crashes

Macoku
Level 1
Level 1

Hi all,

I use Cisco IP Communicator version 7.0.6 application in Windows 7 Pro Sp1 without any problems.

I have upgraded the windows from 7 to Windows 10 Pro and the application Cisco IP Communicator crashes every time during work.

When i open the event viewer application in Windows 10 i found this error:

 

Faulting module name: MediaTermination.dll, version: 1.0.0.1, time stamp: 0x4d40ef9f
Exception code: 0xc0000409
Fault offset: 0x000736fc

Faulting process id: 0x2158
Faulting application start time: 0x01d59481cde94633
Faulting application path: C:\Program Files (x86)\Cisco Systems\Cisco IP Communicator\communicatork9.exe
Faulting module path: C:\Program Files (x86)\Cisco Systems\Cisco IP Communicator\MediaTermination.dll
Report Id: bff94fcd-fe19-49ac-a056-a2e02f138c45
Faulting package full name:
Faulting package-relative application ID

 

I have try to change frameworks to disable framework 4.8 in Windows 10 and leave only Framework 3.5 but without success.

 

Can someone help me for this problem?

 

Thank you very much.

 

 

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