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CSM 4.0 on Centos 7 -> [ERROR] CSM Installation failed.

[root@csm01-dc log]# sudo -E bash -c "$(curl -sL https://devhub.cisco.com/artifactory/software-manager-install-group/install.sh)"
Mon Mar 11 20:04:59 SAST 2019 [INFO] No HTTPS Proxy configured
Mon Mar 11 20:04:59 SAST 2019 [INFO] CSM Cloud software update channel: stable
Mon Mar 11 20:04:59 SAST 2019 [INFO] CSM Server installation process started
Mon Mar 11 20:04:59 SAST 2019 [INFO] Fetching current version information...OK
Mon Mar 11 20:05:00 SAST 2019 [INFO] CSM Supervisor Version 20 [stable]
Mon Mar 11 20:05:00 SAST 2019 [INFO] Connecting to to Cisco Docker Hub: devhub-docker.cisco.com ...OK
Mon Mar 11 20:05:03 SAST 2019 [INFO] Pulling CSM Supervisor image from devhub-docker.cisco.com ...OK
Mon Mar 11 20:05:21 SAST 2019 [INFO] Initializing the CSM local data folder on host: '/usr/share/csm'...OK
Mon Mar 11 20:05:21 SAST 2019 [INFO] Storing initial config to file: '/etc/csm.json'...OK
Mon Mar 11 20:05:21 SAST 2019 [INFO] Installing startup scripts (csm-start)...OK
Mon Mar 11 20:05:21 SAST 2019 [INFO] Installing uninstall script (csm-uninstall)...OK
Mon Mar 11 20:05:21 SAST 2019 [INFO] Installing the csm-supervisor service...OK
Mon Mar 11 20:05:21 SAST 2019 [INFO] Starting CSM Supervisor service...OK
Mon Mar 11 20:05:21 SAST 2019 [INFO] Waiting for first component to be downloaded from repository
Mon, 11 Mar 2019 20:08:32 +0200 [ERROR] CSM Installation failed.
[root@csm01-dc log]# docker version
Client:
Version: 18.09.3
API version: 1.39
Go version: go1.10.8
Git commit: 774a1f4
Built: Thu Feb 28 06:33:21 2019
OS/Arch: linux/amd64
Experimental: false

Server: Docker Engine - Community
Engine:
Version: 18.09.3
API version: 1.39 (minimum version 1.12)
Go version: go1.10.8
Git commit: 774a1f4
Built: Thu Feb 28 06:02:24 2019
OS/Arch: linux/amd64
Experimental: false
[root@csm01-dc log]# uname -ra
Linux csm01-dc 3.10.0-514.el7.x86_64 #1 SMP Tue Nov 22 16:42:41 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

[root@csm01-dc log]# cat /etc/redhat-release
CentOS Linux release 7.6.1810 (Core)
[root@csm01-dc log]#

[root@csm01-dc log]# cat /etc/redhat-release
CentOS Linux release 7.6.1810 (Core)
[root@csm01-dc log]#

2 Replies 2

Apologies for not commenting on my troubles. I need assistance configure CSM4.0 on Centos 7.0 but l get the below error even after following the installation guide as provide on the Cisco Website and attached to the CSM4.0 download. it seems to fail to download or contact cisco repos to download components.

I get the exact same error with the CSM 4.0 installation also on Centos 7.

It seems the installation has a problem reading the ipv4 & ipv6 nic detail.

 

Mar 20 15:51:52 CPTCORE-Stats systemd-logind: Watching system buttons on /dev/input/event0 (Power Button)
Mar 20 15:51:52 CPTCORE-Stats csm-start: #033[32m19-03-20 13:51:52 INFO (SyncWorker_1) [csmcloud.docker.csmserver] Start CSM Server devhub-docker.cisco.com/csm-docker/qemux86-64-csm-server with version 4.0.4#033[0m
Mar 20 15:51:54 CPTCORE-Stats containerd: time="2019-03-20T15:51:54.304016509+02:00" level=info msg="shim reaped" id=a3fe46d66673bfba895ef1edbdf84e5decc1f148797376d3c528b15a29767a8c
Mar 20 15:51:54 CPTCORE-Stats dockerd: time="2019-03-20T15:51:54.314205700+02:00" level=info msg="ignoring event" module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
Mar 20 15:51:54 CPTCORE-Stats kernel: XFS (dm-5): Unmounting Filesystem
Mar 20 15:52:02 CPTCORE-Stats csm-start: #033[31m19-03-20 13:52:02 ERROR (MainThread) [csmcloud.csm] CSM Server is crashed!#033[0m
Mar 20 15:52:02 CPTCORE-Stats csm-start: #033[32m19-03-20 13:52:02 INFO (MainThread) [csmcloud.tasks] All core tasks scheduled#033[0m
Mar 20 15:52:02 CPTCORE-Stats csm-start: #033[32m19-03-20 13:52:02 INFO (MainThread) [csmcloud.core] CSM Cloud is up and running#033[0m
Mar 20 15:52:14 CPTCORE-Stats vmsvc[936]: [ warning] [guestinfo] RecordRoutingInfo: Unable to collect IPv4 routing table.
Mar 20 15:52:14 CPTCORE-Stats vmsvc[936]: [ warning] [guestinfo] RecordRoutingInfo: Unable to collect IPv6 routing table.
Mar 20 15:52:14 CPTCORE-Stats vmsvc[936]: [ warning] [guestinfo] Failed to get nic info.
Mar 20 15:52:44 CPTCORE-Stats vmsvc[936]: [ warning] [guestinfo] RecordRoutingInfo: Unable to collect IPv4 routing table.
Mar 20 15:52:44 CPTCORE-Stats vmsvc[936]: [ warning] [guestinfo] RecordRoutingInfo: Unable to collect IPv6 routing table.
Mar 20 15:52:44 CPTCORE-Stats vmsvc[936]: [ warning] [guestinfo] Failed to get nic info.